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Manager Cloud Hosting/ Infrastructure Delivery

Company: Vitech Systems Group Inc
Location: New York
Posted on: June 12, 2021

Job Description:

Title: Manager Cloud Hosting/ Infrastructure Delivery

Location: New York, NY

About Vitech

Vitech is a global provider of cloud-based benefit and investment administration software. We help our clients expand their offerings and capabilities, streamline their operations, gain analytical insights, and transform their engagement models. Vitech employs over 1,200 professionals serving over 100 of the world's most successful insurance, retirement and investment organizations. An innovator and visionary, Vitech has been recognized by Gartner as a Magic Quadrant "Leader" for four years running and by Celent as a three time XCelent award winner.

Our global headquarters are in New York City and we employ over 1,200 professionals across the world in cities including Toronto, Chicago, Los Angeles, San Francisco, Oklahoma City, Washington D.C., Atlanta, Dublin, Paris, London, and Zurich.

About V3locity

V3locity is Vitech's cloud-based administration, engagement, and analytics platform. It is a transformative suite of complementary applications that offer full life cycle business functionality and robust enterprise capabilities. It marries core administration with a revolutionary digital experience. Its modular design enables flexible, agile deployment strategies.

V3locity employs an advanced, cloud-native architecture that leverages the unique capabilities of AWS to deliver a solution with unparalleled security, scalability, and resiliency.

Visit us on the web at:


We are seeking a Manager Cloud Hosting/ Infrastructure Delivery to drive Service Delivery for our Cloud Hosting Team to join our expanding infrastructure and cloud hosting team based in New York City.

The service delivery lead is a hands-on person responsible for managing the entire hosting lifecycle for our V3locity applications in our on-premise hosting as well as AWS Cloud. The hardware and software platforms support the run-time environment for V3locity.


Project Delivery

  • Plan and execute onboarding of new V3locity clients into AWS Cloud by engaging with internal/client teams. Setup of AWS infra components such as Network, compute, storage and data migration into AWS.
  • Understand and Communicate Cloud Infrastructure proposals detailing hardware/software components, costing, timelines, risks/issues to senior leadership internally and client teams
  • Manage and lead other technical infrastructure projects in support of creating best-in-class V3locity Cloud Hosting architecture - SoW, Project Plan, organizing technical teams, Communication, Status reports/minutes

Service Delivery

  • Manage RUN projects for a set of assigned clients, such as Patching, DR Drills, Firewall changes, service requests, Log management
  • Manage any infrastructure issues/incidents arise from proactive monitoring, application performance, security incidents, etc., through resolution
  • Manage and report SLAs such as Availability, Performance and overall hosting monthly reporting as committed in the contract
  • Track and optimize the Cloud Infra spend against the budget and cost chargeback
  • Provide projects/service delivery status and updates to senior team members and relevant stakeholders in timely manner
  • Work with and communicate to CIOs and CTOs before, during implementation and ongoing service delivery

Desired Skills and Experience:

The candidate should possess 10+ years of overall experience with at least 2+ years of experience managing cloud based infrastructure.

  • Good understanding of the following AWS Cloud offerings
  • AWS Network Basics - VPC, Subnets, Security Groups, VPN Connection
  • Compute and Storage offerings such as EC2, Beanstalk, S3, EBS, EFS, etc.,
  • Database fundamentals around AWS RDS
  • Desktops as a service / VDI / AWS workspaces
  • Various AWS Pricing approaches such as Reservations and Savings Plan

  • Experience managing implementation/lifecycle of the following Infrastructure components
  • On-prem and Cloud Network components
  • Operating Systems such as Windows and Linux (Redhat/Oracle) and Virtualization with VMWare
  • Understanding and experience implementing storage solutions including SAN and NAS
  • Middleware such as Weblogic, Apache
  • Oracle and Postgresql database offerings

  • Experience implementing security focused solutions at all layers of the technology stack, SOC Operations, support security audits
  • Experience managing cloud based infrastructure operations of large browser-based n-tier systems
  • Experience around monitoring and logging tools like Oracle Enterprise Manager, AWS Cloudwatch, Newrelic, Splunk
  • Understanding of traditional ITIL processes as well as SRE (Site Reliability Engineering) based Cloud Operations
  • Experience managing service delivery of Cloud based infrastructure - SLAs, Reporting, Communication, Contractual Commitments, incident resolution, Service request process, etc.,
  • Strong leadership, communication and project management skills.
  • Extremely knowledgeable with MS Word, Excel, Visio, and MS Project
  • Occasional travel is required.
  • Bachelor's degree or equivalent required;
  • AWS Cloud Practitioner Certification

Vitech is an equal opportunity Employer (EOE), Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity and any other protected status under federal, state, or local law. Vitech strongly supports diversity in the workplace.

Keywords: Vitech Systems Group Inc, New York , Manager Cloud Hosting/ Infrastructure Delivery, Other , New York, New York

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