Location: Queens Village
Posted on: June 12, 2021
# of Openings
The Retail Supervisor is responsible for the management of
effective and efficient execution of retail merchandising, reset
and remodel projects, and sales activities in a designated
territory by ensuring the quality and capacity of CROSSMARK
services through training and development of team members, and
hands-on involvement to ensure projects are completed timely and
- Interview, hire, manage, train and engage a team that executes
projects to the standards expected of clients and customers.
- Ensure quality execution by conducting in-store audits and
assisting with completion of projects to meet client
- Direct and assist with the project work as needed, which may
consist of reading and understanding planograms, unloading trucks,
installing fixtures, and operating equipment and merchandising
- Strategically organize and plan the work techniques, equipment
and materials, and team members' schedules prior to commencement of
projects, and exercise independent judgment and discretion when
modifications to the plan are needed.
- Set, convey and manage project expectations amongst customers
and team members, evaluate team member's performance, and provide
counseling, coaching and constructive feedback to ensure quality
- Professional, effective and continual interpersonal, nonverbal,
written and oral communication with customers and team
- Demonstrating comprehensive knowledge of and ability to use
technology, and hardware and software tools.
- NOTE: This job description does not imply that the above
functions are the only tasks that may be performed. Associates will
be expected, if possible, to follow any other job-related
instructions and perform any other job-related tasks as directed by
Responsibilities With Regard to Workers' Compensation
You are responsible for reporting any employment related injury
you incur to your direct supervisor as soon as possible following
an incident resulting in an injury.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential duties.
Education/Experience: Bachelor's Degree (B.A.) from a four-year
college or university; or one to two year's related retail
experience and/or training; or equivalent combination of education
Certificates, Licenses, Registrations: A valid driver's license
Supervisory Responsibility: This position has direct supervisory
responsibilities with approximately 10 - 100 employees.
Working Conditions: Office and field environment. Extensive
local travel may be required.
Physical Demands: While performing the duties of this job, the
employee is regularly required to stand; walk; use hands and
fingers to handle and feel; reach with hands and arms; talk and
hear; stoop, kneel, crouch, climb and balance. The employee is
regularly required to lift up to 25 pounds and to occasionally lift
up to 60 pounds from the floor to waist or chest high. Significant
time driving a vehicle may be required. In general, resets and
remodels can be very physical in nature. Project activities could
include: removing items from the shelf, moving shelves, building
fixtures, reorganizing the products according to the planogram
provided, replacing shelf tags, filling in new products and
retrieving additional stock when necessary.
Language Skills: English is the primary language skill; however,
bilingual skills may be required based on business necessity.
Keywords: CROSSMARK, New York , Retail Supervisor, Other , Queens Village, New York
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