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Outreach Shift Supervisor

Company: Bowery Residents Committee
Location: New York
Posted on: June 12, 2021

Job Description:


Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.


BRC Homeless Outreach works with homeless individuals on the streets and in transportation hubs of Manhattan to motivate them to accept services that will get them off the streets both initially and for the long term. To achieve housing for our clients, the BRC Homeless Outreach team builds trust with each individual, breaks down resistance to services, and remains determinedly focused on identifying appropriate and acceptable placements for our clients. The program operating with funding from the NYS Metropolitan Transportation Authority, Amtrak, the East Midtown Partnership and the Downtown Alliance


Full Time, 37.5 hours per week

Various Schedules Available


Responsible for direct supervision of outreach staff on shift. Consult with the Outreach Supervisor to ensure coordination of services. Coordinate deployment of teams, develop outreach approaches, and oversee referrals and referral resources. Manage data collection and reporting from the team. Ensure team and client safety. Perform treatment planning and other responsibilities required of Outreach Specialists. Provide emergency first aid/CPR or overdose prevention protocol assistance when needed. Related duties as assigned.


Bachelor's Degree required and at least one year of direct outreach experience in working with the homeless and/or mentally ill and substance-abusing populations. Will consider an Associate's Degree with two years of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations. Will also consider at least 3 years of direct outreach experience and at least 1 year of case management experience. Must have valid state drivers license. Basic computer literacy required. Must have valid state driver's license. Ability to speak Spanish desirable. CPR training certification or willingness to take training class in CPR.


BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

  • Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
  • A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance and many training opportunities for career development.
  • Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

Keywords: Bowery Residents Committee, New York , Outreach Shift Supervisor, Other , New York, New York

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