Senior UX Copywriter
Company: Etsy, Inc.
Posted on: June 12, 2021
Etsy is the global marketplace for unique and creative goods. We
build, power, and evolve the tools and technologies that connect
entrepreneurs with buyers around the world. As an Etsy employee,
you'll tackle unique problems alongside talented coworkers
committed to Keeping Commerce Human. We're large enough that you'll
focus on meaningful, complex challenges, but small enough that you
can make a rewarding impact.
Do you believe that phenomenal writing can transform a
customer's experience and how they feel about a product and a
brand? Do you know how to explain complex concepts in a clear,
conversational, and engaging way-and when to add dashes of magic?
Etsy is seeking a Senior UX Copywriter who's skilled in UX language
and design and loves ideas and strategy as much as writing,
testing, and iterating. A great candidate will be able to think
conceptually and strategically about copy for web and mobile
interfaces, and help bring those ideas to life through words.
As the Senior UX Copywriter, you'll play a key role in the
product discovery and development process, working hand-in-hand
with our design, product, research, and analytics teams to build
and execute effective content plans. You'll primarily support our
buyer experience, including some of our highest impact product
launches. This is a full-time position located (eventually) in
Brooklyn, New York, reporting to the UX Content Manager. We offer
flexible workplace policies that can accommodate work from home
candidates who are comfortable traveling to an office location 2-3
times per week.
Many Etsy roles are open to remote candidates, and you'll be
able to identify which ones within the location header of each job
description. For candidates who will work remotely from Colorado,
visit this link for information related to Colorado's Equal Pay for
Equal Work Act.
About the Brand Content team
Our team inspires Etsy buyers and sellers to take action through
strategic storytelling. We are Etsy's voice, working closely with
our partner teams to bring the brand to life throughout our
marketing channels and product experiences. Our writing is not only
informative, encouraging, and persuasive, but captures the
imagination and fun of Etsy's brand-and the human side of
e-commerce. We're passionate about Etsy's mission to keep commerce
human and that passion drives everything we do.
About the Role
In this role you will:
Plan, write, edit, test, and improve UX copy across product
experiences, including interface language, product names, and
navigational nomenclature, in addition to in-product education and
Think through projects strategically and creatively, from idea
through production, working cross-functionally with partners in
research, data analytics, marketing, design, product, and
Work closely with data analysts and researchers to conduct
qualitative and quantitative research, including in-person research
and A/B testing, to create human, encouraging, and forward-thinking
copy that drives product adoption and builds brand loyalty.
Help strategize, implement, and maintain a consistent content
strategy throughout the product experience, deeply understanding
how customers interact with Etsy, using data to inform decisions,
and building alignment between UX and marketing content.
Craft wireframes, mockups, and task flows to effectively
communicate UX content ideas.
Mentor junior team members.
Help with team planning, prioritization, and reporting.
- Identify opportunities to improve our team processes, including
systems for working with other teams.
You have 3+ years of experience in UX copywriting (it's a plus
if you also have editorial experience, particularly in
You have experience supporting the full product development
process, from vision to launch to iteration.
You've worked with product managers, product designers, product
marketing managers, researchers, and data analysts to build
exceptional product experiences.
You have experience translating complex tech and business
concepts into clear and engaging writing with a strong, consistent
You have excellent problem solving and critical thinking skills
and use data to inform copy decisions.
You can capture the imagination and fun of Etsy's brand, knowing
when to add dashes of magic to product experiences.
- You're a skilled communicator and collaborator.
If you're interested in joining the team at Etsy, please send a
resume, a cover letter telling us why you'd be right for the
position, and a link to your portfolio. As you've hopefully seen
already, Etsy is a place that values individuality and variety. We
don't want you to be like everyone else - we want you to be like
you! So write to us and tell us what you're all about.
At Etsy, we believe that a diverse, equitable and inclusive
workplace makes us a more relevant, more competitive, and more
resilient company. We encourage people from all backgrounds, ages,
abilities, and experiences to apply. Etsy is an equal opportunity
employer. We do not discriminate on the basis of race, color,
ancestry, religion, national origin, sexual orientation, age,
citizenship, marital or family status, disability, gender, gender
identity or expression, pregnancy or caregiver status, veteran
status, or any other legally protected status. We will ensure that
individuals with disabilities are provided reasonable
accommodations to participate in the job application and interview
process, to perform essential job functions, and to receive other
benefits and privileges of employment. While Etsy supports visa
sponsorship, sponsorship opportunities may be limited to certain
roles and skillsets.
Keywords: Etsy, Inc., New York , Senior UX Copywriter, Other , Brooklyn, New York
Didn't find what you're looking for? Search again!