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Senior Associate, Healthcare Operations

Company: KPMG
Location: New York
Posted on: June 12, 2021

Job Description:

Historically, the travel requirement for this position has ranged from 80-100%. The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts. For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Associate to join our Healthcare Solutions practice.


  • Deliver process improvement and transformation projects that span all aspects of operations within a healthcare system; work as part of a team focused on solving complex operational issues utilizing market leading technology-enabled solutions and advanced analytics in conjunction with exceptional healthcare knowledge
  • Independently and collaboratively participate in client projects focused on improvement, optimization, and transformation of processes surrounding clinical, quality, operational and financial outcomes across the different levels of healthcare services by way of conducting observations, interviews, document review, data-driven insights, and process mapping
  • Communicate regularly with Project Managers, project teams and representatives from various functional teams, including escalating any matters that require additional analysis; work in teams assisting clients across entire care continuum; engagement teams will be involved with assessing, validating, and benchmarking current operational performance and technology-enabled capabilities against healthcare leading practices and their marketplace competitors
  • Work and collaborate on conduct research for and perform data collection, analysis, synthesis, and narrative development to support project deliverables and presentation content for both internal KPMG team and external clients
  • Develop high quality work products utilizing both qualitative and quantitative data as directed (i.e., written briefings, status reports, issues risks logs) for presentation to clients and demonstrate problem solving skills through critical thinking, intellectual curiosity, intellectual rigor and questioning when breaking down and analyzing complex issues and framing approaches for potential solutions
  • Support proposal development and other new business development activities by leveraging new and existing relationships with client business leaders; display an appreciation for the complete cycle of work and understand the impact of assignments on the overall goal of projects


  • Minimum of three years of consulting experience focused on clinical or operational improvement, systems integration, or equivalent industry experience and demonstrated knowledge of the healthcare industry and functional leading practices; can relate these to specific client challenges
  • Bachelor's degree from an accredited college/university; preferred concentrations include Nursing, Healthcare or Business Administration, Information Technology, Biology & Life Sciences, Economics, Finance, Industrial Engineering or a related field
  • Progressive experience with working on teams with some exposure to managing projects, leading meetings, drafting status reports, tracing issues, monitoring resources, workflow analysis and design; project experiences consist of clinical, quality, financial, information technology and operational within the Healthcare industry
  • Experience with handling, analyzing, and evaluating large data sets (e.g., Tableau, SQL, Excel, Access, Power BI) and Data Warehouse management
  • Proficiency with foundational consulting skills such as analytical, written, and verbal communications, appropriate client presence, facilitation and presentation abilities
  • Strong Microsoft Office skills including Excel, Project, Word, Power Point and Visio
  • Ability to travel up to 80%
  • Applicants must be currently authorized to work in the United States without the need for Visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Keywords: KPMG, New York , Senior Associate, Healthcare Operations, Other , New York, New York

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