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360 Project Management Lead, Flagship RLE

Company: Ralph Lauren
Location: New York
Posted on: June 12, 2021

Job Description:

360 Project Management Lead, Flagship RLE

Ref #:

5579082

Department:

Agency & Advertising

City:

New York

State/Province:

New York

Country:

United States

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

As a Director of Digital Operations, you will lead a team of Digital Project Managers and partner with leadership on strategic projects. Working cross functionally on the development, implementation and delivery of existing and new Digital Initiatives including; Campaigns, Ecommerce, Social, Paid Media, Email, Localization, AR, Subscriptions and more. This role will require an understanding of the current luxury retail industry, technology system landscapes, project management processes, agile delivery methodologies and experience in delivering projects on time, within budget while managing interdependencies and ongoing updates.

Essential Duties & Responsibilities

  • Lead Digital Programs/Projects working across Marketing, Creative, Product, UI/UX and Development partners to deliver high quality digital solutions
  • Manage a team of Project Managers at the Program and Project level in support of the development of digital campaigns across channels that drive brand experience, creative expression, and business results
  • Work cross functionally on large tech initiatives in a fast-paced retail environment, projects will include mobile, digital, social and store technologies
  • Partner with leadership on team load balancing, strategic and new initiatives.
  • Lead and Drive first launch projects of net new initiatives coming from the Innovation, Social and Business teams
  • Partnering with Directors to integrate new initiatives into their Streams to productionalize
  • Work closely with employees, contractors and vendor teams holding them accountable for delivery by clearly developing and communicating plans with interdependencies and deliver against the diverse portfolio
  • Work with partners to develop and drive technology solutions including features and functionality improvements for our customers.
  • Partner cross functionality to build on business case development
  • Deliver programs for Desktop, Social, Email, Apps and Mobile Web experiences
  • Work with Creative, Innovation, Solution Architects, Technology Delivery Managers, Technology Delivery Executives, Vendors and Developers, Studio and Advertising.
  • Develop status reports, timelines, control project scope and economics, approve changes, manage and resolves issues, risks, and conflicts across all projects in your team.
  • Serve as a single point of contact and the escalation point between cross functional teams and for your team
  • Demonstrate our Ralph Lauren values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative
  • Partner with marketing teams to develop clear briefs outlining business requirements and full user experience
  • Navigate creative approvals with senior management, marketing partners and creative leads

Be a final sign off for your program project to validate all business requirements are being met and all functionality works, prior to approving for releases

Experience, Skills & Knowledge

  • Digital project management experience in a digital ecommerce environment
  • Experience within the fashion industry is a plus
  • Experience in a fast-paced environment, able to manage multiple accounts and priorities across multiple channels
  • Excellent leadership and communication skills, proven management skills
  • Strategic thinker, able to translate business objectives into 360 project plan
  • Knowledge of Salesforce, Commerce and Supply Chain technical landscape is a benefit.
  • Customer oriented, diplomatic, and able to deftly balance business, creative and tech perspectives
  • Creative, innovative thinker with a solution-oriented approach and ability to identify opportunities and efficiencies
  • Collaborative, motivated, and energetic with ability to motivate teams to produce quality work on time and within budget
  • Proficient in Microsoft Word, Excel, PowerPoint and Project management software; ability to learn additional systems quickly

360 Project Management Lead, Flagship RLE

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Keywords: Ralph Lauren, New York , 360 Project Management Lead, Flagship RLE, Other , New York, New York

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