This opportunity is at FreeWheel, a Comcast Company.
Responsible for providing specific product and/or technical
knowledge, advice and support to Sales Representatives and
customers. Works as a collaborative member of the sales team to
market and sell the Company's product lines. Provides insight to
customers on current network situations. Works with moderate
guidance in own area of knowledge.
We seek an experienced, passionate, and highly
Engineer to bring
our technology to life each day, establishing and supporting new
customer deployments, expansion projects, and internal
initiatives for our DSP
and other Demand side partners.
Because of the broad purview, this team must communicate with
customers and partners frequently, and must be able to find clever
solutions to complex integration
As the hub of configuration design and customer
interaction, this position is also tasked with developing and
sharing best practices across
FreeWheel in the
dynamic area of supporting the
marketplace and buy
side partners across technology
to Sr. Manager,
Client Solutions in New
-Execution of implementation
projects, working to
grow clients’ product usage through new
-Performs needs analyses for the Company and its
cost-effective business and technical
-Participates in the product release cycle through
requirement gather, design vetting, and
user acceptance testing
-Creates, reviews, and executes product test plans
and cases, documents
test progress, and
solutions during presales
-Provides timely, technical support and problem
resolution for escalated field service
on viable opportunities which align with their current technology
-Consistently exercises independent
judgment and discretion in matters of
requests for technical feasibility,
requirements for implementation success, and
Account Manager in creating thoroughly informative requests
for implementation resourcing
details of client-specific implementations, and maintain this
information within well-updated documentation of clients'
preparation of materials for client renewal opportunities product
upsells, business reviews, account plans,
-BA/BS degree and
advertising, accounting or financial
working directly with buy side
-You can lead and manage (in both technical and
non-technical aspects) as relates to clients
yet are still
willing to be extremely hands
-You have strong communication skills – this
position requires significant amount of client interaction.
Being a Solutions Engineer is all about explaining how the
technology solves the business problem. You should be able to
do this well.
-You have solid skills with web/mobile technologies:
more the better.
understanding of the ad
tech ecosystem on
both buy and
-Solid data manipulation
and analysis skills: XML, JSON, CSV, XLS, etc. The more the
-You should have working knowledge of database
structure and SQL.
-You think creatively and solve problems
actively. This is not a position where requirements or
solutions will be spoon fed to the
-A highly consultative
FreeWheel, A Comcast Company, empowers all segments of The New
TV Ecosystem. We are structured to provide the full breadth of
solutions the advertising industry needs to achieve their goals. We
provide the technology, data enablement and convergent marketplaces
required to ensure buyers and sellers can transact across all
screens, across all data types, and all sales channels, in order to
ensure the ultimate goal – results for marketers. With offices
in New York, San Francisco, Chicago, London, Paris, Beijing, and
across the globe, FreeWheel, A Comcast Company, stands to advocate
for the entire industry through the FreeWheel Council for Premium
Video. For more information, please visit freewheel.com.
Employees at all levels are expected to
-Understand our Operating Principles; make them the guidelines
for how you do your job.
-Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
-Know your stuff - be enthusiastic learners, users and advocates
of our game-changing technology, products and services, especially
our digital tools and experiences.
-Win as a team - make big things happen by working together and
being open to new ideas.
-Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
-Drive results and growth.
-Respect and promote inclusion & diversity.
-Do what's right for each other, our customers, investors and
-This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides
to compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That’s why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality – to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation
and benefits summary on our careers site for more details.