Manager, Sales Strategy & Operations

Company: DoorDash
Location: New York City
Posted on: July 23, 2021

Job Description:

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top restaurants across the country to increase revenue and help our partners operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.

DoorDash is looking for a Sales Strategy & Operations Manager to build strategic projects that enhance sales productivity by allowing our teams to be more engaging in targeting and closing the most valuable partnerships at scale. You will work with our sales, partner management, operations, product, and analytics teams to build the merchant foundation.

Qualifications

• 6+ years of experience in strategy and operations, business development, operations, or consulting; with direct management experience, high-growth startup or sales ops experience
• Analytics and technical skillset and make recommendations out of complex datasets
• Experience with Analytics tools such as SQL and Salesforce tools

About the Role

As our Manager, Sales Strategy & Operations, you'll discover and create performance improvements across the sales organization and build the foundation for it to grow. This will include building go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the intersection of our revenue generation engine and our our teams, and will require prioritization and data-driven solutions to ensure our teams are working against the right goals and have the tools needed to achieve them.

You're excited about this opportunity because you will…

• Create plans against the sales strategy for "winning the merchant"
• Use data-driven insights to run sales tests and lead market intelligence efforts
• Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
• Manage projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

We're excited about you because…

• You have experience working in a leadership role within a Sales Strategy & Ops function
• You can motivate people at all levels across a variety of job responsibilities
• You can translate high-level goals into applicable plans

Why You'll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
• We believe - the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do -- on every project, every day.
• We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is learning on the job, no matter if we've been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, New York , Manager, Sales Strategy & Operations, Other , New York City, New York