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Manager, Merchant Strategy - New Verticals

Company: DoorDash
Location: New York City
Posted on: July 23, 2021

Job Description:

About the Team

DoorDash is looking for qualified candidates to be a founding member of our new team driving merchant strategy focused on new products outside of the restaurant space. This is a rare opportunity if you are excited about joining a brand-new team and building from the ground up.

About the Role

You will work with multiple teams to help build and set the strategy across our business lines outside of restaurants on the DoorDash Platform. You will report to our Director, Merchant Strategy. We're looking for someone who loves data, a project leader who succeeds working across many teams, and a strategy builder who is excited to build and implement structure. Join our pursuit to build a platform that delivers the full neighborhood and strategize how we bring on merchants across industries - and set them up for success.

You're excited about this opportunity because you will…

  • Build. You'll have your fingerprints all over DoorDash's next big vertical. You are eager to launch new merchants, design onboarding processes, define new product features. This is everything from high-level strategy to operational details.
  • Analyze. You'll create models to define selection success, develop and track new KPI's, and run data-driven tests to iterate and continually improve
  • Strategize. From first principles, you'll develop the strategy for best serving our merchants while balancing the needs of our customers and dashers.
  • Collaborate. You'll work with a cross-functional team, including sales, product, marketing, operations, and finance, and marketing to drive success in these new categories.

We're excited about you because…

  • You have 4+ years of experience in consulting / strategy / business development / operations / technology / banking or related field
  • You have experience leading fast-paced projects cross-functionally.
  • You solve problems from first principles. You're excited to operate in innovative ways, and you resist "this is how it's always been done" thinking.
  • You're analytical. You let data win arguments, and you're comfortable both pulling your own data in SQL and modeling in Excel (can perform complex functions).
  • You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term.
  • You're unafraid of change and you move fast. Rapid change and learning is exciting to you, and you thrive in ambiguous, evolving environments.

Why You'll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Keywords: DoorDash, New York , Manager, Merchant Strategy - New Verticals, Other , New York City, New York

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