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Quality Assurance Lead

Company: Harvey Nash USA
Location: New York
Posted on: January 16, 2022

Job Description:

Job Title: QA Lead
Location: Remote
Duration:12+ Months

Job Description:

Roles & Responsibilities
Quality assurance experience - QA leads organize all aspects of the quality assurance process, and therefore, need to be familiar with that process. This knowledge comes from previous experience in a QA role. The requirement is to have a minimum of 3 years of experience as a Lead.
Interpersonal skills - QA leads need to constantly communicate with upper management and other teams on the project. As such, they should be really good at interpersonal verbal, oral, and written communication. Throughout all phases of product development, they should be proactive to report progress, plans, and problems to upper management and other involved parties and also ask for feedback from upper management and implement the suggested changes in as efficient a way as possible.
Automation/ Technical experience: It is preferable for a QA to lead to have some kind of Technical/ automation experience to guide the team in framing intelligent test cases/ bug reporting and involvement in requirements discussion with project teams.
Test plan development - The testing plan is one of the most important parts of quality assurance. QA leads should be familiar with creating and executing quality assurance test plans to ensure the product is released is up to industry and company standards and publish test status reports.
Time, Resource, and project management - since QA leads have to juggle multiple projects at a given time, they should be excellent at the time, resource, and project management so they don't delay the project. In order to maintain deadlines, QA leads should also evaluate the team throughout the life of the project to identify areas where improvement can be made.
Industry-specific skills/certifications - QA leads should have knowledge specific to the industry in which they are working. In this case, it is retail/ eCommerce.
TOOLS KNOWLEDGE:
Test Rail - Test case Management tool
Taiko Framework - This is Selenium based for Automation
JIRA - Defect tracking and task creation tool
Confluence - Repository of ELC Documentation
KEY RESPONSIBILITIES
Planning and controlling the testing process and ensuring the QA processes are being followed by the team
Mastering Site features functionalities with a thorough understanding of internal tools and platforms (CMS / Offer manager / PIM etc)
Working closely with the Product teams to clearly understand the assumptions, background, and risks for all allocated pieces of delivery
Clear communication on the QA plan and strategy, challenges faced, and its impact on the deliverables to the stakeholders
Monitoring the QA team, ensuring that tasks are allocated and delivered according to the plan, and escalating where a deviation to plan is likely
Being commercially aware of all decisions made throughout a project lifecycle -understanding potential impact to the timescale and raising issues/concerns where appropriate
Maintaining regular QA team meetings with the offshore team and communicating the updates to the team
Participate in the required meetings and proactively provide feedback wherever required.
Ensuring QA resource is equipped with the necessary knowledge and training required to perform his tasks
Creating QA test plans/strategies for any features, rollouts, or enhancements and getting sign off from the stakeholders
Accepting and clarifying the requirements and ensuring they are precisely defined
Escalating issues/concerns immediately in order to avert projects running overtime/budget
Completing all required reports as identified and required in a timely and accurate manner
Ensuring that all risks and issues are communicated to stakeholders
Work collaboratively at all times ensuring that your communication style is consistent, clear, and open
Understand and work with the QA-related tools and framework and provide recommendations that can help enhance the framework to support testing.
Should be hands-on and help out in testing when required. Should be able to debug and execute automation scripts.
Work closely with the QA Manager on the strategies, improvements, recommendations, escalations, project updates, status, challenges, risks, etc.
Develop strong relationships with both the brand and the production team, ensuring that potential opportunities are identified and shared
Work collaboratively with the other QA Leads

Keywords: Harvey Nash USA, New York , Quality Assurance Lead, Other , New York, New York

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