Patient Intake Coordinator - Trilingual English Mandarin Cantonese
Company: Home Healthcare Agency
Location: Flushing
Posted on: May 16, 2022
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Job Description:
Job Description Job Description Intake Coordinator manages the
registration process of new patients. Duties and Responsibilities
Assist patients and educate them on the Managed Long Term Care
Program Extensive phone and email communication on a daily basis
Verify eligibility and benefits of Medicaid, and Managed Care
Insurances utilizing websites available or contact Insurance
companies Issue and send referrals to insurance companies for
processing Data entry of new case and closely monitor progress of
referral Follow up the initial authorizations Build and maintain
good relationship with community partners Adhere to Medicaid and
HIPAA guidelines Collecting forms Distributing checks Assisting on
filling out forms Directing phones Qualifications tri-lingual in
English-Cantonese -Mandarin. Additional Chinese dialect a big plus.
Excellent customer service & verbal communication skills Great
patience Knowledge of general office procedures & equipment
Knowledge of Microsoft Outlook and Excel Type 45 words per minute
Attention to detail Familiar with Medicaid and MLTC eligibility,
including ePaces, restriction codes, CFEEC transfer forms, Maximus
procedures, and MLTC enrollment. Knowledge of HHA exchange software
system Education: Bachelor's (Preferred) Language: English
(Required) Cantonese (Required) Mandarin (Required) Company
Description Major healthcare agency serving the Chinese
communities.
Keywords: Home Healthcare Agency, New York , Patient Intake Coordinator - Trilingual English Mandarin Cantonese, Other , Flushing, New York
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