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Associate Solutions Architect

Company: Presidio, Inc.
Location: New York
Posted on: May 16, 2022

Job Description:

We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it's our people that make the connections happen.
WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading IT solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
THE ROLE: Associate Solutions Architect
The Associate Solutions Architect on the Presidio Cloud Solutions team serves as clients' post sales point-of-contact for Presidio cloud customers. You will be responsible for onboarding customers, supporting customer cloud adoption, assisting with technical requests, suggesting operational improvements, and promoting additional services that will benefit the customer.
Key Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Collaborate with other project teams on technical solutions and help improve Presidio's Intellectual Property.
  • Maintain a working knowledge of the core products, programs, and operational processes relevant to Presidio's cloud services model.
  • Be responsible for driving cloud consumption growth and retention of Presidio's existing cloud customer base.
  • Perform general post-sales support, working in conjunction with cloud support resources both internal and partner.
  • Serve as the cloud platform point-of-contact for reactive post sales cloud platform activities. These activities include:

    • Coordinating & completing customer onboarding.
    • Working directly with both technical and financial members of customer organizations.
    • Creating cost and usage reports based on customer requirements, set up budgets and alerts, and offer additional insight into costs and potential savings as requested.
    • Performing cost / performance analysis upon customer request.
    • Reviewing AWS account management & governance best practices.
    • Uncovering areas of future cloud growth and positioning Presidio capabilities.
    • Assisting in defining cloud platform account strategies based on client consumption patterns.
    • Driving services activity & pipeline by understanding customer needs and positioning relevant solutions and services.

    • Develop close relationships with Presidio account managers, technical account managers, national cloud team members, and partner resources.
    • Remain educated on new services, technology, and programs from relevant cloud vendors.
    • Present at customer events and travel to market as needed.

      Required Skills:

      • A bachelor's degree or the equivalent experience and/or military experience.
      • Exploratory knowledge of designing and implementing cloud solutions.
      • Strong verbal and written communications skills along with the ability to work effectively across internal and external organizations.
      • The ability to work independently and in a team environment.
      • The ability to multi-task while working on several simultaneous initiatives.
      • The ability to work closely with customers in a professional manner.
      • Good working knowledge of all Microsoft Office Products.
      • Comfort with technology and quick to pick up new software programs and services.
      • The ability to travel as needed to client sites or conferences.

        Required Certifications:

        • Current AWS Certified Cloud Practitioner

          Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Presidio, Inc., New York , Associate Solutions Architect, Other , New York, New York

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