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TP - Project Coordinator, Executive Client Services - New York

Company: Korn Ferry
Location: New York
Posted on: May 16, 2022

Job Description:

POSITION SUMMARYThe Senior Project Coordinator will coordinate all operational aspects of medium size client projects and will support Project Managers in executing large global client projects. Senior Project Coordinators may also provide direction to Project Coordinators in support of project objectives. Senior Project Coordinators serve as a key resource for keeping project execution on track internally through project planning and monitoring. As primary contacts for fielding client requests, they are also critical to the ability of Korn Ferry to provide excellent customer service.KEY RESPONSIBILITIES/ACCOUNTABILITIES

  • Own mid-size projects, or work-streams within larger projects.
  • May provide direction to Project Coordinators.
  • Ensure that Korn Ferry is meeting or exceeding agreed upon commitments outlined in signed contracts by managing the execution of project timelines, as well as external and internal client expectations.
  • Identify delivery dates and collaborate on scheduling of work.
  • Coordinate project deliverables including, assessment tools, interactive learning, coaching, consulting and instructor led training.
  • Custom delivery process coordination.
  • Planning and scoping for profitable delivery.
  • Coordinate with lead consultant and enablement team on custom enablement requirements, including scheduling, scoping, and cost.
  • Be aware of project staffing needs and work with necessary stakeholders to fulfil those needs.
  • Ability to review/monitor project financials, track project expenses, and trigger timely invoice requests.
  • Compile budget and status reports as needed.
  • Act as primary point of contact for owned projects to Operations and Revenue Manager for project related activities and inquiries.
  • Serve as primary point of contact for direct communication with the participants, client, faculty, coaches, and/or third-party vendors.
  • Support delivery of work (manage participants, platforms, instruments, results / output, logistics fulfilment).
  • Independent travel to support client deliveries.
  • Participation in client-facing meetings (drive preparation, agenda, meeting notes).
  • Facilitate debrief meetings; compile project summary and case studies where needed.
  • Coordinate materials production for client-focused meetings.
  • Back-office systems, includes entering project details into SAP and a variety of proprietary business systems.
  • Delivery systems: enter and monitor key delivery information in proprietary delivery platforms.
  • Provide quality assurance for others.
  • Proactively manage scope creep of projects over time and manage project profitability.
  • Assure adherence to defined process.
  • Collaborate on continuous quality and process improvements through innovation, technology, and creativity.
  • May participate in internal initiatives.
    • 2-5 years professional experience in a corporate setting.
    • Demonstrated track record of upward progression within a corporate environment combined with sound judgment and professional maturity is strongly preferred.
    • Experience with SAP or other ERP systems is a plus.
    • Must be able to work with little supervision, be detail-oriented, flexible in terms of hours and responsibilities as work requires, and able to organize multiple priorities and work deadlines (in accordance with local employment laws).
    • High level of professionalism and ability to work with senior level executives.
    • Proficiency in MS Word, Excel, Outlook, and PowerPoint with the ability to learn challenging internal software programs.
    • Strong project coordination skills.
    • Financial Acumen.
    • Ability to interpret contracts.
    • Understanding of how engagement structure influences revenue.
    • Laser focus on profitable delivery at project and firm levels.
    • Ability to balance client-centric delivery with business needs.
    • This role is part of the client delivery team.EDUCATION
      • A minimum of a bachelors degree (or equivalent) in business or on a related field is highly preferred.OTHERKorn Ferry is an Equal Employment Opportunity/Affirmative Action Employer Minorities/Females/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by federal, state, or local law.

Keywords: Korn Ferry, New York , TP - Project Coordinator, Executive Client Services - New York, Other , New York, New York

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