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Product Operations Specialist

Company: Hays
Location: New York
Posted on: June 25, 2022

Job Description:

Product Operations Specialist Role: Product Operations SpecialistLocation: 100% Remote Duration: 6 Months Your New CompanyOur client, a large global Investment Bank, is looking to hire Product Operations Specialist for 6 months term with a good chance to go permanent. Your New RoleAre you incredibly organized with an eye for detail? Do you know how to solve problems and increase efficiencies? We're looking for someone who can: --- support the day-to-day responsibilities within Billing Operations --- establish yourself as a trusted partner for existing clients --- answer clients' questions rapidly and thoroughly regarding their billing/compensation --- facilitate smooth onboarding and training for new users --- act as the point of contact between clients and our technical support and development team --- identify ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction Your New Team: You'll be working in the Wealth Management USA - Billing Operations team in Nashville and Tri-state. We provide operational support for billing across all Advisory Programs and various products including Retirement Plan Consulting Service, Institutional Consulting, Financial Planning and Mutual Funds. Billing function can include invoice generation, payment processing, outstanding income reporting, reconciliation and responding to compensation questions from branch employees, clients, and product owners. What You'll Need to SucceedYou have: --- A minimum of 1-2 years of business experience --- Strong communication and organizational skills, work well collaboratively as well as independently --- Ability to multitask and prioritize workload to meet deadlines --- Previous client services experience, within the financial services industry a plus --- Strong analytical and problem-solving skills --- The proven ability to build, maintain and enhance relationships at all levels --- Strong sense of urgency and attention to detail --- Strong Math and excel skills You are: --- Comfortable working with internal and external clients --- Skilled at looking for ways to improve (you're a keen observer and problem solver) What You'll get in ReturnYou will get the chance to work for a very well-respected global brand as well as start a contract position with a chance of extension.Interested?If you're available and interested in this role, please apply directly as soon as you can attaching your updated resume.

Keywords: Hays, New York , Product Operations Specialist, Other , New York, New York

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