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Group Sales Coordinator

Company: Club Quarters Hotels - Corporate Office
Location: New York
Posted on: June 25, 2022

Job Description:

Job Description

We are seeking an energetic and detail-oriented Sales Coordinator to join our group team! The ideal candidate will have a naturally ingrained service culture and committed to supporting the growth of the group segment for Club Quarters in New York.

If you are looking for an incredible opportunity with future growth potential, we want to hear from you!

Job Responsibilities:

Support manager by developing the client base of individuals, organizations, associations, and social business for group opportunities
Maintain client files and update information daily in accordance with established departmental policies and procedures
Utilize the sales CRM (iVvy / Salesforce) to log the sales journey from receipt of lead to materialization of group
Assist in the preparation and delivery of group proposals and contracts
Respond to group leads through online RFPs
Work closely with the revenue management and guest services team in the coordination of rate quotations, space availability, inventory management and rooming lists
Work closely with accounts receivable team in securing deposits and payments
Prepare group resumes and turnover of definite groups to the hotel operations team
Maintain effective written communication to the hotel operations team regarding onsite groups and events
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
Support manager in the preparation of special events, hotel tours, and off-site presentations for potential clients
Cultivate collaborative, mutually supportive relationships with and among customers, as well as the CQ community, membership team, and hotel staff
Promote teamwork and quality service through daily communication and coordination with other departments
Perform other duties as assigned

Qualifications

2+ years of successful experience in a guest-facing hotel setting preferably in Group Sales or Conference Services
Proficient in Word, Excel and PowerPoint
Working knowledge of Salesforce, iVvy, and Opera a plus
Working knowledge of Cvent a plus
Exhibit willingness to take on new challenges
Able to complete tasks with minimal supervision
Highly detail oriented and able to complete multiple tasks simultaneously
Able to complete work in a timely manner with prompt responses to voice mail and e-mails
Be comfortable working in a team selling environment
Exhibit professional, positive, friendly and caring attitude towards clients and team members
Proficient in the English language
Excellent writing skills (grammar/punctuation/spelling)
Must be willing work varied hours if required

Club Quarters Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

Opportunities for advancement and career growth
Warm and supportive work environment
Competitive wages
Medical, Dental and Vision Insurance
Flex Spending Account
401(k) retirement plan
Paid Time off programs
Holiday pay
Jury Duty Leave and Bereavement Leave
Hotel discounts

Club Quarters Hotels is an equal opportunity employer. EEO M/F/D/V

ABOUT THE COMPANY

Club Quarters Hotels is a privately-held company based in Stamford CT. We manage a portfolio of full-service hotels located in world- class cities in the U.S. and London. Designed for urban travelers, we offer accommodations, amenities and services needed to make a guest's stay to be a productive, memorable, and a distinctive experience. For more information, visit www.clubquartershotels.com. Associated topics: academic, county, instructor, lifeguard, music, neighborhood, residential, school, summer camp, youth

Keywords: Club Quarters Hotels - Corporate Office, New York , Group Sales Coordinator, Other , New York, New York

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