Field Operations Rep, New York - Part-time
Company: DICE
Location: New York
Posted on: August 7, 2022
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Job Description:
ABOUT USDICE is the world's most-loved discovery and ticketing
platform for live shows and live streams, delivering exclusive,
high-quality entertainment to fans across the world.We connect fans
and creators with our technology, working closely with the best
artists, promoters, and venues in music and culture. Our partners
include Avant Gardner in New York, Primavera Sound in Barcelona,
and Pitchfork Festival in Paris.DICE is a place for people who are
ambitious, humble, and talented. For those who want to learn at a
pace and have a true passion for music and culture. Our original HQ
is in London, we are building a second HQ in New York, and we have
teams in LA, Paris, Barcelona, Milan, Mumbai, and Samara.Now, we're
looking for a part-time Field Operations Rep to join the DICE team
in NY.THE ROLE AND TEAMThe Field Operations team at DICE ensures
that the market-leading standards DICE sets in product design are
replicated in the dynamic, real-world environment of live
events.Working closely with the FO Senior Manager and the FO
Agents, the Field Operations team will liaise with our venues,
promoters, and brand partners to ensure that DICE users at shows,
club nights, and festivals have the very best on-the-day
experience.NOTE: We're looking for someone to join the team
Part-Time on the understanding that there will be different working
hours across seven days per week.RESPONSIBILITIESProvide training
on DICE tools to our partner venues and promoters, ensuring all our
partners receive first-class support.Support the Field Operations
Team on-site.Support the Access Control process and scan tickets if
needed.Coordinate fans' queues.Provide training to venue staff.Ad
hoc assignments as needed.REQUIREMENTSExperienced in the live music
events environment and in event information administration
(Desirable)Good understanding of Android, iOS, Windows, and Web
working environments (tools)Ability to think on your feet and
respond quickly and rationally to any urgent issuesAn eye for
detail and excellent communication skills to make sure everyone
knows the vital infoNot shy to get stuck in, to hustle around a
problem and get the best resultFlexible in terms of working hours
and schedule
Keywords: DICE, New York , Field Operations Rep, New York - Part-time, Other , New York, New York
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