Business Systems Analysis Specialist(Salesforce)
Company: TD Bank, N.A.
Location: New York
Posted on: August 7, 2022
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Job Description:
Company OverviewAbout TD Bank, America's Most Convenient Bank -
TD Bank, America's Most Convenient Bank, is one of the 10 largest
banks in the U.S., providing more than 8 million customers with a
full range of retail, small business and commercial banking
products and services at approximately 1,300 convenient locations
throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas
and Florida. In addition, TD Bank and its subsidiaries offer
customized private banking and wealth management services through
TD Wealth -, and vehicle financing and dealer commercial services
through TD Auto Finance. TD Bank is headquartered in Cherry Hill,
N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook
at www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US .TD Bank, America's Most Convenient Bank,
is a member of TD Bank Group and a subsidiary of The
Toronto-Dominion Bank of Toronto, Canada, a top 10 financial
services company in North America. The Toronto-Dominion Bank trades
on the New York and Toronto stock exchanges under the ticker symbol
"TD". To learn more, visit www.td.com .Job DescriptionAbout This
Role Ready to help us transform Wealth Management? Bring yourself
to TD Bank - America's Most Convenient Bank.At TD Bank we have a
unique opportunity for working in a startup environment within the
US Wealth management Engineering team. We are looking for a
Salesforce Business Systems Analyst that will be responsible for
performing activities related to system requirements analysis, data
management and reporting within Salesforce and integrating systems.
You will collaborate with the Engineering Teams, Business Teams,
and Data & Analytics team to manage needs for Salesforce
enhancements, issue resolution, reporting and insights. Successful
candidates will have a strong technical background in Salesforce
and a deep understanding of product design and implementation. This
person will anticipate bottlenecks, drive the simplification and
automation of processes and balance business needs versus technical
constraints. While Salesforce will be the main focus, the right
Analyst should be willing and able to learn and support other
related systems as needed. Meaningful work is fueled by meaningful
performance and career development conversations with your manager.
Here are the essential job functions of this position: ---Evaluates
complex business and technical requirements, documents user stories
and recommends appropriate solutions within Salesforce and
integrated systems---Ability to independently translate user
requirements into technical specifications.---Communicates with
developers to ensure understanding of business processes and
requirements of the users. ---Works with developers to ensure that
the delivered system matches the specified features.---Develops
test plans and test case scenarios to guarantee the new system
design meets business requirements.---Work within an Agile Scrum or
Kanban process ---Perform activities related to data management
within Salesforce including detection and correction of
data-quality issues, ingesting incoming data, data standardization
and recommending data clean up to business teams.---Implement
dashboards for business teams using Einstein Analytics and
Salesforce Reports.---Recommend new ways to improve quality and
reporting of Salesforce data.---Perform impact analysis and suggest
solutions for data issues reported by Business Team.---Own and
maintain the data modelling and data transformation logic using ETL
tools to support data workflows across integrated business systems
---Troubleshoot code and fix bugs for planned releases and to
resolve production issues ---Research and find opportunities to
utilize Salesforce best practices, guidelines to improve system
productivity, scaling and monitoringRequirementsWhat can you bring
to TD? Share your credentials, but your relevant experience and
knowledge can be just as likely to get our attention. Here are the
minimum requirements for this position: Undergraduate Degree or
Technical Certificate Graduate Degree preferred. 7+ years relevant
experience. ---5+ years of business systems analysis and
documenting user stories in an agile environment.---5+ years of
database experience writing queries in SQL/SOQL, working with Data
Loader, Workbench and ETL tools to perform bulk data
updates---Experience with JIRA---Familiarity with the architecture,
capabilities and constraints of the Salesforce
application---Familiarity with agile software delivery
methodologies such as Scrum---Excellent communications,
problem-solving and decision-making skillsQualificationsPreferred
Qualifications - Here are the preferred qualifications for this
role:---Experience with Salesforce Financial Services Cloud and
Community Cloud---Certified Salesforce Administrator or equivalent
experience---3+ years of experience with Einstein Analytics
(Tableau CRM)---3+ years of experience configuring Salesforce using
workflows, validation rules, Lightning Flow, sales process setup,
roles & profiles, reports and dashboards at a large organization
---Salesforce Development experience is a plus---Master's degree in
Computer Science or similar disciplineHours8am - 5pmInclusivenessAt
TD, we are committed to fostering an inclusive, accessible
environment, where all employees and customers feel valued,
respected and supported. We are dedicated to building a workforce
that reflects the diversity of our customers and communities in
which we live in and serve, and creating an environment where every
employee has the opportunity to reach their potential.If you are a
candidate with a disability and need an accommodation to complete
the application process, email the TD Bank US Workplace
Accommodations Program at USWAPTDO@td.com . Include your full name,
best way to reach you, and the accommodation needed to assist you
with the application
process.EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity.
Keywords: TD Bank, N.A., New York , Business Systems Analysis Specialist(Salesforce), Other , New York, New York
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