Company: Tao Group
Location: New York
Posted on: August 7, 2022
Job Classification: Hourly Directly Reports to: General Manager,
Assistant General Manager and Managers Licenses / Certifications:
Gaming Registration (where required) Supervises: N/A Position
Summary: Responsible for checking in and managing the seating of
all guests, both reservations and walk-ins. Manages reservation
book and accepts walk-in guests to help maximize seating for each
shift. Acknowledges and interacts with the restaurant guests,
fellow employees, and supervisors in a polite and courteous manner
to ensure gracious hospitality. Duties and Responsibilities:
including but not limited to Maintain professional appearance
standards as directed in the Tao Group Hospitality Employee
Handbook. Anticipates and accommodates all needs of the guest.
Maintains the general cleanliness and orderliness of the entrance
area and entire venue. Complies with Department of Health and
company sanitation standards. Actively takes and processes
reservations. Assists with incoming calls and answering guest
questions. Strategically plots reservations, and appropriately
accomodates walk-ins to ensure a smooth shift. Provides dining room
team with initial table set-up. Properly sets-up front desk area,
performs side-work and other opening/closing procedures as directed
by management, including: Ensures all appropriate menus are printed
and ready for service. Ensures that all menu books are organized
with current menus. Performs opening side-work as prescribed.
Performs closing side-work as prescribed. Reports all breakage,
damage of equipment or furniture immediately to management. Attends
and participates in daily pre-service meetings. Participates in any
training sessions or departmental meetings. Learn by listening,
observing other team members and sharing knowledge while leading by
example. Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners and
supporting hotel environments. Works as part of a team and provides
help and support to all fellow team members. Training Requirements:
Tao Group Hospitality in-venue Maitre d' training. Minimum
Education and Qualifications: Previous hospitality experience.
Previous Maitre d' and/or Tao Group Hospitality Wing experience.
Experience in a high-volume restaurant/nightclub/lounge. Physical
Demands and Work Environment: Must be able to stand, lift and bend
for extended periods of time. Must be able to bend and lift to 50
lbs. Role may include job duties or tasks requiring repetitive
motion. Exposure to hot kitchen elements or cleaning materials.
Must be able to work and remain focused in a fast-paced and
ever-changing environment. Ability to work a flexible schedule
inclusive of varying shifts such as days, evenings, weekends and
holidays. This is not necessarily an exhaustive list of all
responsibilities, requirements or working conditions associated
with the job. Tao Group Hospitality reserves the right to make
changes in the above job description and all other duties assigned.
Nothing herein shall restrict Tao Group Hospitality management's
right to assign or reassign tasks, duties, or responsibilities to
this job at any time. Tao Group Hospitality is an equal opportunity
employer that is committed to diversity and inclusion in the
workplace. We prohibit discrimination and harassment of any kind
based on race, color, sex, religion, sexual orientation, national
origin, disability, genetic information, pregnancy, or any other
protected characteristic as outlined by federal, state, or local
laws. If you are hired, we will require proof that you have
received the COVID-19 vaccine or that you have a valid religious or
medical reason not to be vaccinated.
Keywords: Tao Group, New York , Maitre D, Other , New York, New York
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