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Security Operations Scheduler

Company: Tempositions, Inc.
Location: New York
Posted on: September 25, 2022

Job Description:

Description A security guard company seeks a Security Operations Scheduler that will report directly to the Operations Manager of Security. His/her primary responsibilities are: -Sustain service quality at or above company and client standards. -Open posts, overtime, service quality, and client relations are the key performance indicators for this position. -Assume responsibility for the scheduling, dispatch, and field supervision of the security officers assigned within the region. -Ensure officers are assigned correctly based upon criteria established by the client. -Tracks and reports sign-in/sign-out times, assures guards are timely and keeps all lines of communication open with the Director of Security, Operations Manager, and Field Inspectors. -Proactively identify and correct quality control issues related to scheduling. -Initiate corrective action in coordination with Human Resources for attendance infractions. -Effectively manage overtime by communicating staffing needs to the management team and making appropriate scheduling adjustments. -Ensure an immediate response to callouts and open posts by adjusting the schedules of officers while coordinating with field management and the client's local management. -Supports service quality by initiating prompt action in response to client complaints regarding officer performance or conduct. -Evaluates schedules by client ensuring officer quality and qualifications are appropriate to the client. Qualifications: Previous Scheduling/Dispatching experience is a must. Must Know "WINTEAM" Software is also a must. Three to Five years of experience in the security industry preferred. COMPANY OVERVIEW This job is presented to you by -TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in -all office related position. -To learn more about employment opportunities, visit our website at -. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Keywords: Tempositions, Inc., New York , Security Operations Scheduler, Other , New York, New York

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