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C13 - Operational Risk Officer - Risk Control Assessment Team

Company: Citi
Location: Floral Park
Posted on: November 26, 2022

Job Description:

The Operational Risk Officer reports to the Leader of the Risk and Control Assessment Team (RCAT). The goal of this team is to provide facilitation, expertise, and assurance for the effective management of the Consumer Risk Control Environment in line with Operational Risk Management 2nd Line (ORM) policy, Independent Compliance Risk Management (ICRM), and Regulatory and Internal Audit (IA) expectations. The team is responsible for the execution of governance routines, reporting, data analytics, regulation analytics, policy analytics, and end to end Manager Control Assessment (MCA) analytics. This person will work alongside the Business Control Head Team to ensure effective risk management is embedded in day-to-day business strategies, and related activities. The goal is to design a framework that will bring insights that inform the business of potential unmitigated risk and partner strategies that can be deployed to enhance the control environment based on learning. This includes ensuring the MCA programs are thorough and accurate through robust challenge of the businesses' identification and documentation of their activities, risks and controls and performing in-depth reviews of the adequacy of their controls and monitoring.

Key Responsibilities:

  • Execute assessment of control and monitoring design and effectiveness; ensure control and monitoring procedures are appropriately followed; ensure findings/gaps are escalated and resolved.
  • Review control and monitoring documentation and provide feedback to business process owners on improvements to ensure all standards are met.
  • Assist with documentation of internal controls, walkthroughs, feedback to process maps, horizontal risk themes and lessons learned.
  • Work on ad Hoc projects related to CMDA process improvements
    • Provides insights to the business on key impacting risks, control and monitoring design framework, and potential opportunities for improvement (automation etc.) based on end-to-end risk assessment, emerging risks, or changes in the control environment
    • Provide aggregated insights /KPI on CMDA results with focus on cross business trends, learnings from outcomes, root cause, and potential areas of focus for control teams etc.
    • Actively engage and partner with the business control teams to form strategies, prioritization of the work based on key areas of focus (critical risks) and impacting risk factors
      • Deliver program training for the team plus the business in partnership with SMEs/stakeholders
      • Other duties as assigned. Qualifications:
        • 8+ years strong risk management experience, including performing assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk.
          • Ability to work with diverse, cross functional teams and stakeholders.
          • Excellent planning, project management, interpersonal and communication skills
          • Excellent risk acumen and control evaluation skills.
          • Expertise in Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams, preferred - (GRC, Issue Management)
          • Proven attention to detail and the ability to apply judgment amidst ambiguity with an independent, challenger mindset.
            • Ability to multi-task and manage multiple priorities simultaneously
            • Ability to present a compelling case to influence others where appropriate
              • Well versed in breaking down complex matters into core issues and root causes so that they can be readily addressed
              • Comfortable working in a dynamic, problem solving, collaborative environment
              • Strong analytical skills and knowledge of Excel and other analytical tools across large data sets
              • regulatory policies and procedures knowledge a plus
                • Experience with Citi Risk & Controls and knowledge of Manager's Control Assessment a plus (GRC) Skills/ Competencies:
                  • Proficient in MS Office applications necessary for executing job responsibilities
                  • Strong analytical and conceptual skills
                    • Superior writing skills to support MCA
                    • Superior communication and interpersonal skills
                    • Independent thinker and able to perform a credible challenge of Business
                    • Ability to influence and convince without authority
                    • Ability to work collaboratively within and across functions and Lines of Defense
                      • Effective team player and contributor in dynamic environment
                      • Ability to work effectively in a virtual team Education:
                        • Bachelor's degree or equivalent 8 plus years' experience in Operational Risk Management preferred. -

                          Job Family Group:

                          Risk Management -

                          Job Family:

                          Operational Risk

                          Time Type:

                          Full time

                          Primary Location:

                          New Castle Delaware United States

                          Primary Location Salary Range:

                          $106,630.00 - $159,940.00

                          Citi is an equal opportunity and affirmative action employer.

                          Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

                          Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

                          View the " EEO is the Law " poster. View the EEO is the Law Supplement .

                          View the EEO Policy Statement .

                          View the Pay Transparency Posting


                          Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, New York , C13 - Operational Risk Officer - Risk Control Assessment Team, Other , Floral Park, New York

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