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Client Success Specialist

Company: DISH
Location: New York
Posted on: November 26, 2022

Job Description:

Department SummaryDISH Media, the advertising sales division of DISH Network, provides smart and effective media solutions that complement those of traditional national cable. Headquartered in New York, DISH Media is part of the DISH Network family committed to offering the highest-quality entertainment and most advanced technology all at an unbeatable value. DISH Media's team is an innovative, passionate and fun group working hard and finding reward in radically changing TV advertising. We are based out of New York City, with offices in Chicago, Denver and Los Angeles. Job Duties and ResponsibilitiesMaintains desk of partner accounts including political advertising and programmer addressableAssists partners through set up process for campaign execution and navigating ongoing work flowsEmploys advanced solution-based tactics to assist our partners in attaining their goals through proper utilization of DISH advanced-advertising products and servicesUnderstands the complex needs of business clients and designs solutions to meet themWorks in conjunction with other business services support groups including; Operations, Product, Strategy, Pricing & Inventory, Finance, Legal/programming, Marketing and Data & Analytics Develops and maintains clear communications with both partners and internal teams Creates and maintains documentation to formalize processes or strategies needed to manage assigned accounts across entire workflow Maintains trackers to monitor contract obligations for both parties, tracking spend and providing any needed reportingConducts face-to-face consultative needs analysis interviews with assigned partnersReviews partners needs, requests and begin to implement said requestsPrepares and presents professional proposals and presentations that align with client business goals and objectives Analyzes metrics and KPIs of client successAttends all sales meetings and training sessions as required by management Performs other duties as assignedTravel estimated: Infrequent but occasional. Skills, Experience and RequirementsBachelor's degree from four-year college or university; or four plus years of related experience; or equivalent combination of education and experience2+ years national cable, broadcast, MVPD, OTT or programmatic sales or operations experienceExceptional ability to communicate and foster positive business relationshipsAdhere to all company policies Salary RangeCompensation: $65,800.00/Year - $94,000.00/Year BenefitsFrom versatile health perks to new career opportunities, check out our benefits on our careers website.Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.

Keywords: DISH, New York , Client Success Specialist, Other , New York, New York

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