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Operations Project Coordinator I

Company: Diversant LLC
Location: New York
Posted on: November 26, 2022

Job Description:

-
Project Overview:


  • The role is part of the broader GTM Global Business Strategy & Operations team. We are integral partners to both our counterparts embedded within business lines, and to senior executives across business organization.
  • Our team is focused on Ads Policy, which is a complex and challenging landscape with multiple teams spanning service organizations and multiple product & engineering teams.
  • Your strong problem solving and communication skills will allow you to cut through complexity across our policy documentation for each product area and distill unified and simplified guidance for sellers and customers.


    -

    Overall Responsibilities:


    • Gather information from a large scale of many customer support cases on policy pain points
    • Gather information from third party databases on financial services customers
    • Synthesize these inputs to distill themes and emerging solutions
    • Work with cross-functional service organization stakeholders to corroborate findings


      -

      Top 3 Daily Responsibilities:


      • Review and compare many policy cases
      • Review and verify financial services advertisers
      • Conduct interviews with relevant stakeholders
      • Compile fact base of policy pain points


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        Mandatory Skills/Qualifications:


        • Bachelor's degree or equivalent practical experience
        • 1-2 years of experience in management consulting
        • Excellent written communication skills


          -

          Non-Essential Skills/Qualifications:


          • Analytics skills (advanced Excel)
          • Distinctive problem-solving and analysis skills
          • Knowledge of the ads ecosystem a plus


            Skill/Experience/Education
            Mandatory Mandatory Skills/Qualifications: Bachelor's degree or equivalent practical experience, 1-2 years of experience in management consulting, Excellent written communication skills
            Desired Non-Essential Skills/Qualifications: Analytics skills (advanced Excel), Distinctive problem-solving and analysis skills

Keywords: Diversant LLC, New York , Operations Project Coordinator I, Other , New York, New York

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