Supervisor, Account Development (Remote)

Company: Cengage Group
Location: New York
Posted on: November 26, 2022

Job Description:

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Supervisor, Account Development is part of our Inside Sales team and focuses on moving qualified leads through the sales pipeline while tracking the teams productivity to ensure the team achieves the sales goals. This objective of this role is to expand our customer base through outreach, prospecting, and lead qualification to connect with as many leads as possible and determine if the prospects fit our customer model. This position reports to the Sr Regional Sales Manager, Inside Sales.

What you'll do here:

Supervise a small team of ADAs to optimize performance expectations through motivation/celebrating achievements, tracking/maximizing productivity, and coaching performance to support them in meeting or exceeding their goals.



Partner with Sr Regional Sales Manager to staff, train, and develop the team.



Perform qualification of leads assigned by the Marketing team by connecting with potential customers via phone calls, emails, and web meetings.



Optimize sales strategies to meet or exceeds monthly goals for lead qualification and opportunity generation.



Develop opportunities for eligible leads and communicates pertinent information to the Sales team.



Participate in future customer engagement when appropriate to support opportunity movement.



Build out a database of adoption cycle information in assigned school districts.



Partner closely with Sales Consultants to prospect and build relationships with districts leaders while expanding our contact list.



Assist with sales projects, campaign activities, and other responsibilities as needed.



Perform other duties as needed to achieve sales goals.



Skills you will need here:

Bachelor's degree in sales, marketing, business, or related field; or equivalent work experience.



Experience managing a team or performing a team lead role.



Successful completion of coursework in sales techniques, marketing, and communication preferred.



Strong communication, interpersonal, teamwork, and customer service skills.



Excellent time management and analytical skills.



Excellent telephone etiquette and computer literacy skills.



At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengages EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this postings job ID in the subject line of the email to help ensure a timely response.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Keywords: Cengage Group, New York , Supervisor, Account Development (Remote), Other , New York, New York