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Diamond Jewelry Sales Specialist

Company: Frank Darling
Location: New York
Posted on: November 26, 2022

Job Description:

Frank Darling, is an online female-founded fine jewelry brand making custom engagement rings more accessible than ever before. We've been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.

We have an immediate, on-site opening for a diamond jewelry sales specialist. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional that thrives in a fast-paced, hands-on environment with strong interpersonal skills.

*Key Duties and Responsibilities: *

* Respond quickly to inbound phone calls, chats, and emails.
* Guide clients through the process of choosing a stone, and finalizing the ring purchase.
* Confidently provide feedback on diamonds clients select from our website.
* Confidently provide real-time diamond recommendations while chatting over the phone or website.
* Advise clients on the four c's
* Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite
* Advise clients on all aspects of ring selection from prong thickness, to band thickness, setting style and wedding band selection
* Empower clients to feel confident in their once in a lifetime purchase
* Meet sales goals and close sales efficiently
* Show diamonds over video chat and in-person and articulate the differences between different options
* Work with the house gemologist to source, select and present diamonds
* Maintain and nurture client relationships as the main point of contact for all sales

*Requirements and Experience: *
* Strong knowledge of fine jewelry styles and trends
* Keep eye for detail and high level of empathy and professionalism
* Ability to work proactively and think creatively in order to solve problems as they arise.
* Organized and comfortable multitasking and juggling many client requests at once
* 1-2 years sales experience
* GIA Degree preferred

*The Fine Print: *
* Full time on site role located in SoHo, Manhatttan
* Office hours are 10AM to 6PM Tuesday - Saturday
* Performance based bonus up to 10K annually
* Startup culture
* Equity + salary role
* Health benefits for full-time employees
* Unlimited vacation policy

*Work Remotely*
* No

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Weekly day range:
* Every weekend
* Weekend availability

Application Question(s):
* What makes you interested in diamond jewelry?
* Do you have any experience doing custom jewelry design?
* A client walks into a store with $20K to spend on a two-carat emerald cut diamond and no knowledge of the four c's. What steps do you take to help them select a stone?
* How would you describe your approach to sales?

Work Location: One location%58047475%

Keywords: Frank Darling, New York , Diamond Jewelry Sales Specialist, Other , New York, New York

Click here to apply!

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