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Commerce Operations Senior Associate, Shop TODAY

Company: Universal
Location: New York
Posted on: January 27, 2023

Job Description:

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Job Description

Commerce Operations Senior Associate

The commerce arm of NBC News Group, specifically the group that runs , -and , is looking for a Commerce Operations Senior Associate to join the team and help strategically grow the e-commerce business through operations involving Product, Audience Development and Analytics teams.

In this position you will work closely with the Commerce Analytics Manager, as well as the Product, Audience Development, business, and editorial teams to identify areas that can help enhance our current affiliate efforts through new onsite and offsite opportunities, website enhancements, CMS enhancements, and new reach opportunities.

The ideal candidate will be a strong team player with the ability to think outside of the box for creative solutions to everyday problems. They should have a good grasp of trends in the commerce, tech and publishing industry and of the needs of the individual brands with which they'll be working.

The Operations & Analytics team balances a lot of priorities and is responsible for managing expectations between different stakeholders. In a month, the person in this role could be responsible for everything from suggesting improvements to reader experience, recommending enhancements to editorial workflow, proposing new categories to test and existing content to expand on, doing discovery around new tools to develop, pushing alerts to Apple News and TODAY text subscribers, etc.

Job Description:

  • Attend regular meetings with Product: Maintain the Product roadmap, act as liaison between Product and Edit, test any new tools to ensure they are launch ready & monitor post-launch performance to ensure continued success, track issues that arise in the CMS
  • Own the creation of and enhancements to Commerce sections and webpages: Build section fronts, maintain product lists, coordinate with editorial and partnerships teams to ensure alignment across all content areas
  • Own QR code creation & management: Coordinate with graphics, editorial and external teams
  • Manage SMS sends & reporting: send texts to multiple TODAY lists and optimize messages, send times, etc. based on regular performance review
  • Manage Sweepstakes set-up and reporting: Collaborate with Legal and Partnerships teams on agreement creation, build digital sign-up forms and coordinate outreach with winners
  • Pitch articles & content series to publishing partners, including Taboola and Apple News
  • Conduct regular data analysis to search for coding / API ingest errors
  • Work with social, SEO and audience development teams to identify new ways to reach potential readers based on actionable insights
  • Help identify industry trends and areas of opportunity for each website individually
    This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $90,000 -



    • 2 years' experience in ecommerce strategy, digital marketing or site ops
    • Experience working in spreadsheet tools (ie. Microsoft Excel and Google Sheets) required
    • Data visualization software (ie. Looker and Domo) a plus
    • Experience working with an ecommerce publisher a plus
    • Experience in affiliate marketing a plus

      • Strong attention to detail, strategic thinking and problem-solving skills
      • Ability to manage different tasks at once
      • Excellent communication skills and ability to work across multiple teams
      • Knowledge of affiliate marketing platforms a plus

        Additional Information

        NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

        If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

Keywords: Universal, New York , Commerce Operations Senior Associate, Shop TODAY, Other , New York, New York

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