Head of Quality
Company: SI Scholastic Inc.
Location: New York
Posted on: January 27, 2023
Job Description:
Job Description:THE OPPORTUNITYScholastic Technology Services
(STS) builds and operates a wide variety of internal and external
systems supporting the operations of all Scholastic lines of
business and technical infrastructure. - STS products touch
millions of customers, from Book Clubs and Fairs, to millions of
students using Scholastic digital learning products to learn to
read. - The diversity of the technical landscape, from best of
breed SaaS solutions for ERP, CRM, SCM, etc., to custom, bespoke
development of digital learning products, and complex vendor
landscape present a variety of challenges. -STS is seeking a
seasoned software quality professional to guide the organization to
new levels of quality and reliability and continuing to grow the
trust our customers have in the Scholastic brand. - The successful
quality leader will have a tangible positive impact on Scholastic's
financial performance, market share, and customer experience. - At
the end of the day, Scholastic's mission is to build the skill for
reading and develop a love of reading. - In STS, technology is
frequently the access path to the reading experience itself and the
quality of those experiences directly impacts our ability to
deliver on that mission.RESPONSIBILITIES
- Define and execute on an overall approach and strategy to
software quality across Scholastic Technology Services.
- Defining and implementing quality metrics, KPIs and OKRs with
respect to software quality, establishing and implementing an
approach to create visibility into the state of software quality
across teams, products, and platforms
- Defining and operating software quality processes broadly, from
project inception, through epic and story writing and requirements
elicitation, through build, release, and operational
activities
- Establish test strategy, test design, test execution, and test
analysis practices and ensuring that these testing components are
implemented strongly across teams and individual quality roles
- Ensure that performance testing strategies and methodology are
appropriately defined and executed and support the capacity
planning and related reliability/availability objectives of STS
services and products.
- Establish integration and total-solution quality roles and
practices to ensure that delivered solutions meet end user and
stakeholder needs across the entire solution, not just within
individual components
- Developing and deploying the appropriate technical
infrastructure to support the quality strategy, appropriately
aligned with other technology strategy components (tech stack,
DevOps tools and processes, other tool chains)
- Aligning the organization structure and working relationships
within technical and business teams to the quality strategy
- Direct leadership and management of staff in quality roles, as
aligned with the organizational approach, including leading by
influence
- Evolving the roles and responsibilities related to software
quality, whether under direct or indirect management
- Establishing training and professional development
opportunities in support of quality goals
- Be a visible advocate and champion for software quality
internally within Scholastic and externally (in partnership with
corporate communications, social media policies and practices)
- Enable visibility and clarity on the costs and benefits of
investments in software quality
- Continually evolving Scholastic's quality approach based on
emerging tools, techniques, and practicesWHO WE AREScholastic
Corporation (NASDAQ: SCHL) is the world's largest publisher and
distributor of children's books, a leading provider of core
literacy curriculum and professional services, and a producer of
educational and entertaining children's media. The Company creates
quality books and ebooks, print and technology-based learning
programs for pre-K to grade 12, classroom magazines and other
products and services - that support children's learning both in
school and at home. With operations in 14 international offices and
exports to 165 countries, Scholastic makes quality, affordable
books available to all children around the world through
school-based book clubs and book fairs, classroom collections,
school and public libraries, retail and online. - True to its
mission of 100+ years to encourage the personal and intellectual
growth of all children beginning with literacy, the Company has
earned a reputation as a trusted partner to educators and families.
Learn more at .Some benefits that we offer:--- -100% vested of
401(k) Retirement Plan after 5 years employment--- -Up to 1M worth
of supplemental Life Insurance--- -Tuition Reimbursement---
-Purchase Scholastic stock at a 15% discountThank you for your
consideration in choosing Scholastic.QualificationsHOW YOU CAN FIT
- - - (Qualifications)
- BA or BS in a technical discipline, advanced degree strongly
preferred.
- Career track in quality, with individual contributor roles
through senior levels as a technical contributor and into
leadership roles.
- Demonstrated leadership skills at a senior level, director
level or above, leading multiple teams.
- Prior experience developing and implementing quality strategies
and processes, including but not limited to approaches for test
strategy, test plans and test suites, test analysis and reporting,
performance testing, quality dashboards at the project, program and
organizational levels, root cause analysis, requirement/story
quality, integration with DevOps processes and practices,
integration with customer service/support to ensure a "view of the
customer" quality perspective.
- Prior experience must include both enterprise technology
development and consumer-facing software product development in
SaaS delivery models, with product scale to include millions of
users.
- Outstanding expertise in Agile methodologies, including
implementation of relevant agile metrics and the interpretation of
agile metrics as they relate to software quality.
- Strong prior experience with DevOps and/or SRE operations
model, including demonstrated ability to partner strongly with
teams and staff in infrastructure, operations, and
service/support.
- Vendor management is required, especially relating to quality
tools, outsourcing vendors and partners.
- Prior experience with offshore and hybrid team models is
required.
- Strong financial acumen is required, including prior experience
building business cases, software quality cost models, and tracking
ROI over time.#Dice#LI-MV1Time Type:Full timeJob Type:RegularJob
Family Group:Information TechnologyLocation Region/State:New
YorkCompensation Range:Annual Salary: 164,000.00 - 231,000.00EEO
Statement:Scholastic is an Equal Opportunity Employer. Our policy
is clear: there shall be no discrimination on the basis of race,
religion, color, sex, pregnancy, national origin, marital status,
sexual orientation, gender identity or expression, age,
non-disqualifying physical or mental disability, or status as a
disabled veteran or Vietnam veteran. Those factors shall not
influence the determination of qualifications for a job or other
opportunity within the company. Further, all personnel actions
(such as compensation, tuition aid, benefits, transfers,
promotions, and dismissals, company-sponsored training, social and
recreational programs) shall be administered without
discrimination.
Keywords: SI Scholastic Inc., New York , Head of Quality, Other , New York, New York
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