Intake & Quality Assurance Coordinator

Company: Informa Group Plc.
Location: New York
Posted on: January 27, 2023

Job Description:

Company DescriptionAt Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry. Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media. We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology. Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential. Job DescriptionWhat we're looking for:Informa Engage's Operations department is seeking a problem solver to join our Intake & Quality Assurance Team. Reporting to the Sr. Manager of Data Integrity, the Intake & Quality Assurance role is part of a team responsible for the efficient and effective management of data intake. Success in this role requires identifying and influencing opportunities to continually improve the quality of data intake and data integrity maintenance.You are accountable for:Reviewing and confirming the accuracy of incoming business ordersManaging troubleshooting of orders, clarifying items with sales teamsEntering orders into Engage's business software for accurate tracking (Workfront)Performing light system maintenance for regular data auditing and clean-upProviding routine feedback on the data intake processes, working alongside the Sr. Manager of Data Integrity to implement process changes and best practicesAssisting with strategic initiatives put forward by Operations leadership involving data automation, data accuracy, system connectivity, and KPI reportingAdditional ad-hoc tasks on an as-needed basis, including cross-training on Operations Team needsQualificationsWhat you bring to the team:A love for data, and structureStrong organization skills and the ability to prioritize requestsDetail-orientedTeamwork and communication, with the ability to collaborateKnowledge of Salesforce and/or cloud-based project management software (Ex: Workfront) preferredFamiliar with PowerBI, Tableau or other data visualization tools preferredIntermediate knowledge of Excel/ Pivot tables, Word and PowerPointMinimum BA/BSAdditional InformationWhy work at Informa Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:Learning and development plan to assist with your career development 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday! Competitive Benefits with 401k match Paid parental leave Work with a high quality of specialist products and service Bright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspiration ESPP - become a shareholder We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. All your information will be kept confidential according to EEO guidelines.

Keywords: Informa Group Plc., New York , Intake & Quality Assurance Coordinator, Other , New York, New York