UX Design - Content Strategist
Company: U.S. Bank National Association
Location: New York
Posted on: January 27, 2023
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Job Description:
At U.S. Bank, we're passionate about helping customers and the
communities where we live and work. The fifth-largest bank in the
United States, we're one of the country's most respected,
innovative and successful financial institutions. U.S. Bank is an
equal opportunity employer committed to creating a diverse
workforce. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors. Job Description ESSENTIAL FUNCTIONS: Writes, edits
and implements content based on the U.S. Bank content strategy,
including voice and tone, and customer / business-centric site
goal. Reviews content with peers and senior content strategists to
ensure they accurately represent the U.S. Bank content strategies
Formally observes user interviews and usability sessions Analyzes
and understands end-to-end customer experiences to ensure that all
content is consistent in voice/tone/construction and technically
correct Assists in gathering requirements and assessing content
needs of a given project Updates content logs, copy documents, CMS
and other documentation systems Provides strategic content
recommendations and writing/editing support for UX teams, product
managers, business lines, and other content stakeholders Drives,
advocates and embodies a customer-centric perspective within and
outside the UX Design organization, resulting in consistently
simple and innovatively enriching experiences for our customers
Applies and updates existing content strategies to accommodate new
products and campaigns Validates that content is correctly and
accurate implemented across all platforms Covid-19 Vaccine Mandate
Requirement: U.S. Bank requires that the successful candidate hired
for this position be fully-vaccinated for COVID-19, absent being
granted an accommodation due to a medical condition, pregnancy, or
sincerely held religious belief or other legally required
exemption. If there's anything we can do to accommodate a
disability during any portion of the application or hiring process,
please refer to our disability accommodations for applicants. Learn
how the way we work at U.S. Bank drives meaningful relationships
with our customers and collaboration across the company. Benefits:
Take care of yourself and your family with U.S. Bank employee
benefits. We know that healthy employees are happy employees, and
we believe that work/life balance should be easy to achieve. That's
why we share the cost of benefits and offer a variety of programs,
resources and support you need to bring your full self to work and
stay present and committed to the people who matter most - your
family. EEO is the Law Applicants can learn more about the
company's status as an equal opportunity employer by viewing the
federal EEO is the Law poster. E-Verify U.S. Bank participates in
the U.S. Department of Homeland Security E-Verify program in all
facilities located in the United States and certain U.S.
territories. The E-Verify program is an Internet-based employment
eligibility verification system operated by the U.S. Citizenship
and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location,
which is listed first. The actual range for the role may differ
based on the location of the role. In addition to salary, US Bank
offers a comprehensive benefits package, including incentive and
recognition programs, equity stock purchase 401k contribution and
pension (all benefits are subject to eligibility requirements). Pay
Range: $111,010.00 - $130,600.00 - $143,660.00 Due to legal
requirements, U.S. Bank requires that the successful candidate
hired for some positions be fully-vaccinated for COVID-19, absent
being granted an accommodation due to a medical condition,
pregnancy, or sincerely held religious belief or other legally
required exemption. For these positions, as part of the conditional
offer of employment, the successful candidate will be asked to
provide proof of vaccination or approval for an accommodation or
exemption upon hire.
Keywords: U.S. Bank National Association, New York , UX Design - Content Strategist, Other , New York, New York
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