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ED Associate (GV)

Company: Northwell Health
Location: New York
Posted on: January 27, 2023

Job Description:

Job Description

Job Responsibility


  • Performs admission/registration, pre-admission/pre-registration, and co-pay collection process and financial functions.
  • Performs reception functions.
  • Performs Order Entry functions.
  • Performs collection functions
  • Serves as a backup to other staff members (escorting patients to other areas, delivering medical records to other areas, obtaining test results, etc.), as required. Serves as a primary resource in providing information and facilitating services in the Emergency Department.

    • Greets patients, visitors and employees to the Emergency Department and overall facility in a courteous and friendly manner.
    • Assists medical staff, other hospital departments, physicians, affiliates, patients and their families with requests for information and services.
    • Provides interpretation of regulations to patients (i.e visiting hours, patient services, etc.).
    • Provides information regarding facility regulations and services.
    • Answers telephone calls and takes messages, responding with appropriate department protocol.
    • Provides facility rules and regulations, upon request.


    • Performs administrative functions to facilitate patient registration.

      • Interviews patients/significant others and obtains all relevant demographic and insurance data.
      • Obtains necessary signatures and makes copies of relevant documentation.
      • Maintains current knowledge of changes in regulations, or policies and procedures, with regard to insurance requirements, hospital policies, etc.
      • Ensures patients are charged for all services accordingly and initiates corrective action, as needed. Codes insurance carriers and other system information.
      • Accurately documents all required information in department log book or computer log.
      • Assigns on-line account numbers


      • Communicates with Medical Records to see if patient has an existing account number.

        • Prepares and maintains patient chart packages. Prepares chart package to include chart, triage note, ED identification card, labels and visitor pass.
        • Ensures charts are available for medical staff in a timely manner.
        • Reviews ED census with copies of charts that are collected after services are rendered.
        • Reviews and ensures charts are accurately documented and completed after services are rendered.
        • Documents charges and payment data and ensures charts are accurately coded and prepared for billing.
        • Prepares charts for transfer to Data Processing. Performs chart break down for billing, filing and/or transfer to Medical Records.


        • Manages department on-call systems.

          • Pages and contacts medical personnel, physicians, laboratory, etc.
          • Assists staff, affiliated physicians and patients/family members acquire needed information, contacts or services.
          • Initiates Disaster Plan, when necessary.
          • Utilizes reference lists for referrals when requested.


          • Submits laboratory test orders, as required. Receives and documents results.

            • Processes orders as instructed, ensuring proper labeling of specimens and timely transport to lab.
            • Notifies medical staff of test results in a timely manner.
            • Maintains accurate records of orders submitted and follows up with outside departments for results. Ensures results are documented in patient chart.


            • Performs general clerical duties to promote efficient functioning of department.

              • Responsible for maintaining accurate and efficient records.
              • Locates, sorts and files needed information, materials or records and paperwork, both medical and general.
              • Routinely operates office equipment.
              • Answers telephone and receives visitors in a courteous manner, as required.


              • Performs related duties as required.

                *ADA Essential Functions
                Job Qualification

                • High School Diploma or equivalent, required.
                • Minimum of six (6) months registration experience in hospital or related healthcare setting, required.
                • Typing 20 wpm, required.
                • Ability to use general office equipment, required.
                • Good verbal and written communication skills, required.

                  *Additional Salary Detail
                  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Keywords: Northwell Health, New York , ED Associate (GV), Other , New York, New York

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