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ED, Accounts Integration, Strategy and Operations - Remote

Company: Novartis Group Companies
Location: East Hanover
Posted on: March 19, 2023

Job Description:


ED, Accounts Integration, Strategy and Operations - Remote

Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

Job Purpose:
The Executive Director, Accounts Integration, Strategy and Operations is remote field-based role that covers the United States. Travel is required, and potentially on short notice

The Head, Account Integration, Strategy and Operations, will have overall accountability for NVS prioritized assets across IM portfolio operational excellence with prioritized cross customers inclusive of US regional Payors and priority Systems, and will lead strategic, high-impact B2B initiatives within Payors and systems in alignment with Brand and Market Access priorities. The Head will lead a cross-portfolio team, and the scope of responsibility will include the portfolio of IMUS, and specifically Cardiovascular, Neuroscience and Oncology products. They will also provide strategic counsel to the Head of Market Access and the VP, Regional & Government Markets, and will provide direction on the transformation of our Payors and systems engagement towards a best-in-industry B2B account management organization that is accountable for long term business success.

Your Key Responsibilities:
* Drive success through targeted strategies and operational excellence: Enable success and measurable business impact of market access regional markets Account Management (payors and systems) by driving operational excellence throughout the RM organization in support of the VP and EDs, incl. support on aligning field teams against key priorities, defining and executing new processes to increase efficiency, and moving teams to new behaviors
* Serve as knowledge center of excellence: Develop and own the Novartis knowledge base on regional payers, systems of care, value-based care delivery model, and key M&A activity across these industries
* Challenge and build: Derive strategic insights from metrics and translate them into actionable steps to improve business outcomes
* Identify and execute unique opportunities for customer engagement: Identify opportunities for high impact special initiatives with accounts and own delivery of special projects driving significant business impact for Novartis in support of field leadership
* Elevate B2B Account Management capabilities by providing field leaders with tools and coaching to articulate coherent account strategies built on forensic account insights and driven by clear business objectives and execution plans

Customer-facing roles only:
While Novartis does not require vaccination for Covid-19 or proof of a recent negative test result for Covid-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum requirements

What You'll Bring to the Role:
Education: Bachelor's Degree is required; MBA is preferred

* 10+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2 different types of cross-functional roles/experience
* 3+ years in project management and translation of strategy into execution
* Strategic and analytical thinking, as demonstrated by key projects/initiatives
* Strong influencing skills, and the ability to exercise tact and diplomacy in stressful situations across all levels of seniority

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $222,400 and $333,600/ year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:



Business Unit




Work Location

East Hanover, NJ

Company/Legal Entity

Novartis Pharmaceuticals

Functional Area


Job Type

Full Time

Employment Type


Shift Work


Early Talent


Keywords: Novartis Group Companies, New York , ED, Accounts Integration, Strategy and Operations - Remote, Other , East Hanover, New York

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