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Customer Success Specialist

Company: Robert Half
Location: New York
Posted on: March 19, 2023

Job Description:

Ref ID: 02910-0012609171Classification: Customer Success SpecialistCompensation: $19.00 to $20.00 hourlyWe have great opportunity for a motivated Customer Success Specialist! Are you a customer service detail oriented who is passionate about optimizing client experiences and elevating customer relationships and thrives in a fast-paced environment? Then we have the position for you. This role involves helping maximize the customer experience to help drive loyalty and increase revenue, managing customer relationships, and working in a high-volume environment.Responsibilities- Design, track, and analyze customer success metrics- Provide exceptional customer service in a fast-paced environment via phone and/or email correspondence- Solution for complex problems and issues- Implement and design strategies to improve the customer experience- Lead training for customer-facing staff to improve customer service and loyalty- Aid in customer acquisition, retention, and loyalty

Keywords: Robert Half, New York , Customer Success Specialist, Other , New York, New York

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