Customer Success Specialist
Company: Robert Half
Location: New York
Posted on: March 19, 2023
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Job Description:
Ref ID: 02910-0012609171Classification: Customer Success
SpecialistCompensation: $19.00 to $20.00 hourlyWe have great
opportunity for a motivated Customer Success Specialist! Are you a
customer service detail oriented who is passionate about optimizing
client experiences and elevating customer relationships and thrives
in a fast-paced environment? Then we have the position for you.
This role involves helping maximize the customer experience to help
drive loyalty and increase revenue, managing customer
relationships, and working in a high-volume
environment.Responsibilities- Design, track, and analyze customer
success metrics- Provide exceptional customer service in a
fast-paced environment via phone and/or email correspondence-
Solution for complex problems and issues- Implement and design
strategies to improve the customer experience- Lead training for
customer-facing staff to improve customer service and loyalty- Aid
in customer acquisition, retention, and loyalty
Keywords: Robert Half, New York , Customer Success Specialist, Other , New York, New York
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