Fuku Team Member

Company: FUKU ROCKEFELLER LLC
Location: New York
Posted on: March 20, 2023

Job Description:

Job Summary:Team Members are responsible for communicating with guests to provide a fast-casual restaurant experience that isfriendly and hospitable. Team members will work all FOH and BOH stations, leveraging their knowledge of the Pointof Sale (POS) system, delivering exceptional customer service, following food recipes and preparation methods, andproperly executing Fuku menu items. This role is also responsible for adhering to food safety and other sanitationmeasures to ensure that everything in the kitchen properly follows Department of Health (DOH) and company guidelines.Duties and Responsibilities:BOHResponsible for prepping, assembling, cooking, and cooling all food products to Fuku recipe guidelines and health code specificationsPrepares a variety of cold prep items for all cooked batch items, sauces, soups, stews, all pre-cooked items and partially cooked itemsWashes, peels, slices, and mixes vegetables, fruits, or other ingredientsResponsible for all stove, oven, and fryer cooking. Properly portions all food items such as chicken, meats, potatoes and/or vegetables before cookingCarefully wraps and stores all food items, labels all stored items, and ensures proper product rotation using first in/first out procedures (FIFO)Maintains proper organization and the highest level of cleanliness of all equipment, food storage and preparation areas including cleaning dishes and the dish areaResponsible for communicating openly and thoroughly with supervisors, and for bringing all concerns to supervisor's attention immediatelyFOHGreets and engages guests in a friendly and hospitable manner upon arrival to and departure from FukuDemonstrates working knowledge of menu items, ingredients, and allergensEffectively communicates talking points regarding menu items, brand initiatives, and Fuku cultureAnswers guest questions and concerns about the menu itemsSuggestively sells and highlights promotional items/brand initiatives to increase sales, guest experience & loyaltyEnsures that guest orders are entered accurately into the POS systemCollects credit card and cash payments from guestsHands orders to guest, ensuring timeliness and accuracy of each orderAddresses any guest concerns, directing them to a supervisor or manager if necessaryAssists with table touches and delivers exceptional hospitality to our guestsEncourages guests to leave in store or online feedback; understands and can clearly explain feedback systemEnsures that all FOH stations are correctly set up; executes station checklistUnderstands flow of serviceResponsible for communicating respectfully, openly, and thoroughly with supervisors, and for bringing any concerns to a manager's attention immediatelyPhysical DemandsThe physical demands for this position are seeing, hearing, speaking, reaching, frequently occasionally lifting 25 - 50pounds, sitting, standing, for 4 to 8 hours, bending, squatting, and moving intermittently during working hours. Thesephysical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Fuku reserves the right to add or delete duties andresponsibilities at the discretion of Fuku or its managers. This job description is intended to describe the general level ofwork being performed. It is not intended to be all-inclusive.Fuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion,gender (including gender identity or expression), transgender status or gender dysphoria, pregnancy, childbirth orrelated medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victimstatus, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information orpredisposing genetic characteristic, unemployment status, familial status as that term is described under the NewYork State Human Rights Law, caregiver or partnership status as those terms are defined under the New York CityHuman Rights Law (if you are employed in New York City) or other protected status. Knowledge, Skills, and AbilitiesMust be 18 years of age or olderMust be able to communicate and understand the language(s) of the work locationMust be able to read and execute recipesBasic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production (a plus)NYC Food Handlers Certificate (a plus)Ability to anticipate service needs based on environmental and guest cuesCommitment to quality service and food + beverage knowledgePrevious quick service, food service, or customer service experience highly encouragedOpen availability is a must! This role is required to work a variety of shifts (AM, PM, weekends)Must provide proof of receipt of vaccination by date of hire as per NYC's vaccination mandate**Please reach out to hr@eatfuku.com if you have any questions about this requirement or need a reasonable accommodation. PI208447190

Keywords: FUKU ROCKEFELLER LLC, New York , Fuku Team Member, Other , New York, New York