Client Engagement Partner - Cards and Payments

Company: Wipro Technologies
Location: New York
Posted on: March 20, 2023

Job Description:

Job SummaryThe role holder will define & support driving the domain andprocess consulting capability of the Education sector globally.The role holder will also define differentiated solutions, help andenable opening of new engagements and build the Wipro's domainservices & consulting business across the industry sector.ResponsibilitiesCore responsibilities will include:

• Growth & Margins: Defining a sound business growth strategybuilt on domain & process consulting strengths. Focus on growing thedomain competency to 10% of unit strength with higher billing rates andmargins. Help in creating new business opportunities & New businesswins (Revenue and Order Book)
• Practice Management: Build, mentor and manage a diverse team ofgeographically distributed Education consulting professionals acrossdifferent experience levels, including their goals & objectives,mentoring, career planning etc. apart from project level billing,utilizations and allocations
• Solutions: Identifying & defining differentiated services andsolutions for various process areas within the Education industry
• Competency: Defining & supporting a strongcompetency/capability-building strategy. Own and manage an Academy asthe one-stop enabling environment for aspiring internal and lateralconsultants
• Partnerships: Nurture key ecosystem partnerships in key focus areasbased on product evaluation/due diligence with the objective of buildingknowledge and networks e.g. Trade bodies, practitioner forums, industrynetworks etc. Explore & develop Wipro specific layer/extensions tothe core partner offering.
• Branding: Creating a strong Wipro Market Positioning -increasing Wipro's mindshare in the industry ecosystem(product companies, analysts and influencers) via thought leadership.Capabilities needed
  • Delivery Capabilities
  • Strong delivery Expertise with experience in handling multi shoreconsulting projects with distributed teams
  • Strategic thinking
  • Big picture orientation, conceiving effective strategies to drivegrowth
  • Analytical thinking & problem solving skills
  • Ability to comprehend complex scenarios, propose effectiveimplementation plans & solutions in tackling challenges
  • Leadership & Interpersonal skillsAbility to drive & lead the strategic execution, manage change,build relationships with clients, partners, motivate teams & achieveresults
  • Thought Leadership
  • Ability to converse with industry leaders, analysts and formulatePOV on trends and proactively propose solutions, investment decisionsalong with published artifacts, industry speakerships, analystinteractions etc.
  • Personal Drive Entrepreneurial drivewith a can-do attitude, a strong desire to learn and shape one'sown career path.
  • Adaptability & Soft skills.
  • Being flexible & learning to deliver in Wipro environment. Softskills like Process Management, Program Management and Change Managementskills criticalQualifications Required
    • 15+ years of industry experience with the past 5 years being in aconsulting leadership position, MBA from a premier institute is a plus
    • Excellent articulation skills and strong executive presence is amust.
    • Exposure to IT stack specifically for Education vertical
    • Functional expertise in Education specific core processes
    • Demonstrated experience of working with Education industry clientele
    • Digital technology exposure.
    • Experience in one or more of sectors such as New agecompanies/platforms, Publishing, Advertising, Broadcast and Education.
    • Experience or strong exposure to software lifecycles includingdefining downstream from a consulting engagement
    • Ownership in Solution incubation and IP-creation - preferablyin the Education sector.
    • A good mix of experience working in operations and enterpriseprocesses of a technology company
    • Good knowledge of the international markets and demand includingmultiple engagements across geographies
    • Experience in consultative selling and creating client business casefor value based pitches Payments

Keywords: Wipro Technologies, New York , Client Engagement Partner - Cards and Payments, Other , New York, New York