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Lead Communications Specialist

Company: EmblemHealth
Location: New York
Posted on: March 20, 2023

Job Description:

Responsible for leading the development, support, and production of external communications that inform, engage, and meet regulatory requirements. Collaborate on communication strategy with stakeholders. May develop, lead, or mentor other staff members. Serve as subject matter expert on communication related issues.
ResponsibilitiesStrategic Planning:

  • Collaborate with business partners and internal customers to develop strategic communications that meet both enterprise goals and regulatory requirements.
  • Collaborate with internal customers and business partners to identify ways to improve the relevance and impact of communications by strategizing on ways to achieve enterprise goals.
  • Review, analyze, and report out on metrics and KPI to determine success of initiatives, communications, and project plans.Project Management/Production
    • Produce status reports and keep track of schedules to ensure deadlines are met.
    • Perform regular quality checks to ensure materials are produced to specifications.
    • Work with design and production teams to obtain cost estimates and ensure projects stay on budget.
    • Coordinate and oversee services provided by outside vendors such as printers and fulfillment houses.
    • Adhere to departmental and organizational procedures.
    • Possess a comprehensive knowledge of departmental and organizational procedures and adhere to them.Editorial
      • Edit transactional and creative copy provided by internal customers to ensure all communications meet corporate branding and editorial Speak Human standards as well as meet legal and compliance requirements.
      • Collaborate with internal customers to ensure all communications are accurate, up to date, and audience appropriate.
      • Proofread all print and electronic copy before it goes live.
      • Coordinate data collection and release, ensuring that the data matches the original request.
      • Ensure that all communications are consistent with regulatory and accreditation requirements (NCQA, DOH, DFS, etc.)
      • From beginning to end of a project, pay relentless attention to detail.Qualifications
        • Bachelor's degree in English, Communications, Business, journalism, marketing or health-related field
        • Minimum 5 - 8 years of communications experience (R)
        • Leadership experience - either with projects, initiatives, or people (R)
        • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) (R)
        • Excellent communication skills (verbal, written, presentation, interpersonal) (R)
        • Demonstrated project management skills (R)
        • Excellent time-management skills (R)Additional InformationRequisition ID: 1000000885Hiring Range: $72,000-$138,000

Keywords: EmblemHealth, New York , Lead Communications Specialist, Other , New York, New York

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