Consumer Loan Processor

Company: United Nations Federal Credit Union
Location: New York
Posted on: May 28, 2023

Job Description:

This position is hybrid. NYC Salary range: $50,700 - $60,000 annually; compensation is commensurate to geographic location. Responsible for processing and maintaining loan applications, and ensuring compliance with applicable Federal, State and NCUA rules, regulations and laws. This includes requesting all supporting documentation, and working with members and staff to ensure the timely processing and maintenance of consumer loan applications. Requires communication with the Consumer Lending staff and Member Service Representatives while upholding UNFCU's commitment to exceptional member service and representing UNFCU in a positive and professional manner. Post/Fund loans and disburse funds by verifying figures including processing of deferred fees and costs.Perform loan maintenance in core banking system based on loan types.Create loan documents for both electronic delivery and in-person signing. Ensure loan documents are complete and accurate according to policies, requirements and regulations, including but not limited to checking for proper signatures, dates and other relevant data.File all related documentation in appropriate information systems, and make decisions following all legal and credit union guidelines. Maintain continuous follow-up activity with Member Service Representative and/or members by telephone and email on loan applications.Follow-up on incomplete pending contracts to ensure they are processed and finalized in an efficient and timely manner.Take accountability to manage one's own workload to ensure superior member experience and meet service level agreements.Completion of post-booking audits assigned. Communicate with Global Payment Operations or US Branches to ensure loan disbursements sent by wire or check are complete, accurate, and processed timely.Resolve disputes between UNFCU and members using knowledge of loan process and legal requirements. 2 years of experience in a financial institution or lending environmentProficiency in Microsoft OfficeAbility to understand lending regulations (i.e. Regulations Z, B, TILA, MLA)Bilingual (English/French or English/Spanish) skills are a plusDedicated to providing superior member and internal serviceExcellent communication skills, both verbal and writtenStrong attention to detail PDN-990d1926-317d-4b2e-a758-3ce9200bdb33

Keywords: United Nations Federal Credit Union, New York , Consumer Loan Processor, Other , New York, New York