Associate Member Support Specialist
Company: VirtualVocations
Location: Jackson Heights
Posted on: September 21, 2023
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Job Description:
A company is looking for an Associate Member Support
Specialist.
Key Responsibilities:
Assess Members support needs and provide solutions with a focus on
responsiveness and transparency
Develop extensive knowledge of the product offering, including
common technical challenges, troubleshooting techniques, and
critical documentation protocols
Provide world-class support, fielding inquiries and addressing them
in a timely and professional manner through various software tools
and a personable approach
Required Qualifications:
Minimum two years of support experience
Confidence managing multiple processes and workflows
simultaneously
Flexibility with schedule, including nights and weekends
Able to effectively work in a remote environment and be depended on
for excellent punctuality and communication
Healthcare background and/or previous healthcare experience,
especially startup healthcare experience (bonus point)
Keywords: VirtualVocations, New York , Associate Member Support Specialist, Other , Jackson Heights, New York
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