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UX Researcher

Company: HexaQuEST Global, Inc.
Location: New York
Posted on: June 11, 2024

Job Description:

Job Description:

  • Lead multiple aligned research teams to support adjacent products
  • Independently and autonomously drives the development of new research studies based on understanding business strategy and knowledge gaps
  • Drive product discovery planning, with design and product partners; inform future direction, including next generation vision, OKRs, roadmaps
  • Structure, plan, and staff significantly complex research initiatives
  • Design, administer, and report on these research studies, and produce associated materials (e.g. research agendas, discussion guides, generative exercises etc.).
  • Contribute to strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams
  • Senior researchers in the shaping of their studies and findings to realize greater impact
  • Lead cross-functional Design Thinking exercises using research findings as a starting point
  • Identify UX metrics worth tracking
  • Prepare and teach introductory training material on experience research, primarily for other user experience practitioners
  • Maintain and uphold research practice and output standards across a Line of Business
  • Support recruiting processes, reaching out to potential candidates, taking part in interviews Required Skills:
    • Expert User Research skills across all forms of research (evaluative, generative, formative)
    • Continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design
    • Advanced project planning and management skills
    • Ability to lead a complex research study
    • Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering)
    • Comfortable and confident when presenting work
    • UX Research tools for diary studies, remote research, and usability testing

Keywords: HexaQuEST Global, Inc., New York , UX Researcher, Other , New York, New York

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