NewYorkRecruiter
the smart solution for New York jobs

Customer Service Manager - Bilingual (English/Spanish)

Company: Bank of America
Location: Glen Cove
Posted on: December 6, 2017

Job Description:

Customer Service Manager - Bilingual (English/Spanish) Job Description:: Relationship managers are the face of Bank of America in our financial centers, bringing our products and services to life for all of our clients. They focus the majority of their time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and small business clients. As part of our team, you will have access to industry leading solutions and a team of dedicated product specialists - all designed to meet the unique life priorities of your clients - things like managing expenses, building wealth, managing debt, buying a home, saving for college or planning for unexpected life events. As part of the Financial Center Academy at Bank of America, you will benefit from personal coaching, clearly defined career paths, robust training programs and ongoing development opportunities - including a 10-week new hire program. Required skills: - Ability to learn and understand technology to assist customers with self-service needs - Proven results exceeding goals in a customer-centric, results-driven environment - Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service - Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals - Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction - Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration - Displays passion, commitment and drive to deliver an experience that improves our customers' financial lives - Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements - Applies strong critical thinking and problem-solving skills to meet customers' needs - Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results - Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills - Availability to work weekends and/or extended hours as required to operate the business Desired skills: - Experience in financial services and prior knowledge of financial services industry, products and solutions - Knowledge of banking (credit and deposit) products and services - Prior sales experience in a salary plus incentive environment with individual sales goals where goals were met or exceeded routinely - Prior experience servicing and delighting customers Shift: 1st shift (United States of America) Hours Per Week: 40

Keywords: Bank of America, New York, Customer Service Manager - Bilingual (English/Spanish), Other, Glen Cove, New York

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Cyber Risk Experienced Associate
Description: PwC/LOS Overview br br PwC is a network of firms committed to delivering quality in assurance, tax and advisory services. br br br br We help resolve complex issues for our clients and identify (more...)
Company: PwC
Location: New York
Posted on: 12/12/2017

Home Care Coordinator
Description: Job DescriptionA growing Home Care agency is currently looking for a Home Care Coordinator to support and meet our patients 39
Company: Home Care Agency
Location: New York
Posted on: 12/13/2017

Benefits Reps (telecommute)
Description: We are currently interviewing people to work
Company: Ameriplan
Location: Newark
Posted on: 12/13/2017


Conducting Interviews For Work At Home Positions
Description: The nation's premier provider of health care access in the US is looking for motivated self-starters to enjoy a career with our company. Our health care programs are primarily designed to help
Company: AP USA
Location: Staten Island
Posted on: 12/12/2017

Baby Depot Associate
Description: If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Retail Sales Associate Are you an outgoing, upbeat, people person (more...)
Company: Burlington Stores, Inc.
Location: Upper Darby
Posted on: 12/12/2017

Earn Executive Income - Work from Home
Description: Wellness Company is currently interviewing individuals who want to earn income from home. Must be motivated, coach-able, a team player
Company: Live with Freedom
Location: Gwynedd
Posted on: 12/13/2017

Training Specialists Needed PT/FT
Description: We are currently interviewing people TODAY to fill at home positions. AmeriPlan is recommended by and has an A rating with the Better Business Bureau. CLICK HERE to see for yourself. To request an (more...)
Company: TQS
Location: Cherry Hill
Posted on: 12/12/2017

Benefit Specialist- Will Train-PT/FT
Description: Nationwide leading healthcare company seeking customer service representatives to join our expanding business. We are looking
Company: CB Healthcare
Location: Horsham
Posted on: 12/12/2017

Are you looking for a way to supplement your income with benefits??
Description: The nations premier provider of health care is looking for qualified benefit rep to join a dynamic team here. We are
Company: Ameriplan
Location: Cherry Hill
Posted on: 12/13/2017

Childcare Assistant (P/T)
Description: MHA-NYC is a nonprofit organization with local roots and a national reach that for over 50 years has been leading the way in mental health with a three-part mission of service, advocacy, and education. (more...)
Company: Mental Health Association of New York City
Location: New York
Posted on: 12/12/2017

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds