NewYorkRecruiter
the smart solution for New York jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: New York
Posted on: June 14, 2018

Job Description:

ou will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDANIELLEB on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, New York, Customer Solutions Tech Support - Work From Home, Other, New York, New York

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Part Time Nanny - Flexible Schedule, Great for College Students!
Description: If you are seeking... - Flexibility and control over your day-to-day schedule - Work in different homes, on different days - Work with a variety of families and children ... then being a Substitute Nanny (more...)
Company: Philadelphia Nanny Network
Location: Wynnewood
Posted on: 06/25/2018

Relationship Banker, Philadelphia, PA
Description: Relationship Banker, Philadelphia, PA-1803040 Description As a Relationship Banker Trainee with Santander's Consumer and Business Banking division you will be given the unique opportunity to jump-start (more...)
Company: Company Confidential
Location: Philadelphia
Posted on: 06/25/2018

Law Enforcement Transcriber - Crimes Against Youth - Work From Home
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Trenton
Posted on: 06/25/2018


Relationship Banker, Philadelphia, PA
Description: Description: As a Relationship Banker Trainee with Santander------s Consumer and Business Banking division you will be given the unique opportunity to jump-start a career in financial services with a (more...)
Company: Santander Bank
Location: Philadelphia
Posted on: 06/25/2018

Driver (No Experience Reqd) - Apply To Lyft, $250 Bonus Available
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be (more...)
Company: Lyft
Location: Bayonne
Posted on: 06/26/2018

Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Trenton
Posted on: 06/25/2018

Mortgage Underwriter
Description: OverviewJoin an award-winning industry leader TBI Mortgage, America's Leading Luxury Lender, seeks a Mortgage Underwriter for our corporate office in Horsham, Pennsylvania.This is an excellent opportunity (more...)
Company: Company Confidential
Location: Horsham
Posted on: 06/25/2018

Brand Associate - Columbus Crossing
Description: Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. (more...)
Company: Company Confidential
Location: Philadelphia
Posted on: 06/25/2018

Now interviewing-work at home
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: Careers Division
Location: Flushing
Posted on: 06/25/2018

Appointment Booker and Call Center Specialist
Description: Job DescriptionWork at our Farmingdale, NY locationWe are seeking an appointment booker/call center specialist to join our team You will be responsible for handling high
Company: L Morgan Agency
Location: Hempstead
Posted on: 06/25/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds