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College Graduates - Enrollment Success Associate

Company: Zipdrug
Location: New York
Posted on: November 11, 2018

Job Description:

Do you enjoy wowing customers by telling them about innovative new services and technology as well as helping drive value for them? Would you like to play a direct and pivotal role in owning patients' customer experience? Do you love working in a dynamic environment surrounded by fun, hard-working people?

As an Enrollment Success Manager, you will be the driving force in helping our patients maximize value from their healthcare prescription plans and helping Pharmacists maximize their experience on the Zipdrug platform. In this role, you will own a large book of business, working directly with clients and internal teams to ensure successful onboarding, optimization, and ongoing engagement for your patients and pharmacists.

What you'll do:

- Work closely with health care patients and pharmacists to onboard patients onto the Zipdrug platform.

- Coach patients to be experts on their healthcare, their preferred pharmacy network and the free services they offer, and the potential cost savings they can realize by joining the Zipdrug network.

- Proactively identify and resolve issues that could affect customer satisfaction and loyalty.

- Optimize customer accounts by improving engagement, adoption, and overall realized value.

Keywords: Zipdrug, New York , College Graduates - Enrollment Success Associate, Other , New York, New York

Click here to apply!

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