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IT Help Desk Support

Company: Cumulus Media
Location: New York
Posted on: March 18, 2019

Job Description:

Westwood One / Cumulus Media - New Yorkis hiring a full time IT Help Desk Support to provide high quality, hands-on support services to end-users by desk-side visits, by telephone, or via remote access application at our Corporate Office. Some travel may be required to our satellite offices nation-wide.Key Responsibilities:Troubleshooting PC and laptop hardware, Mac OS, Windows 7/8/10 operating system and MS Office issues; user account management; troubleshooting basic network connectivity issues, PC moves, setups, and wiring remote support nationally.Qualifications:

  • Bachelor s degree in Computer Science or related field is preferred
  • 1-2 years experience in a desktop support position
  • Strong Windows 7-10 and PC Hardware installation and troubleshooting skills
  • Strong Mac OS and Hardware installation and troubleshooting skills
  • Strong knowledge of Microsoft Office products
  • Strong knowledge of Outlook and mobile devices OS: iOS/Android
  • Basic understanding of Windows Server 2008/2012, Active Directory, Group Policies
  • Basic understanding of TCP/IP for network connectivity troubleshooting
  • Ability to learn quickly and work autonomously
  • A strong desire to work in a highly interactive, team environment where taking ownership for problem resolution is expectedWhat we offer:
    • Competitive pay
    • Professional growth and career path
    • Focused, responsible and collaborative work environment with the ability, to ask what if and try innovative solutions
    • Medical, Dental & Vision Insurance coverage
    • 401K with company match to plan for the long-term
    • Paid Vacation & HolidaysFor immediate consideration, please visit www. cumulus. com/work-here/For more information about CUMULUS MEDIA, visit our website at: https://www. cumulus. comCUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

      Keywords: Cumulus Media, New York , IT Help Desk Support, Other , New York, New York

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