NewYorkRecruiter
the smart solution for New York jobs

Inbound. Travel Consultant

Company: Mommy Jobs Online
Location: Linden
Posted on: March 18, 2019

Job Description:

Inbound Travel Consultant Mommy Jobs Online (mommyjobsonline.com) is now seeking Inbound Travel Consultants that will assist Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience Pay: $19.75 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLrhonda on your registration submission. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, New York , Inbound. Travel Consultant, Other , Linden, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Care Representative English and Bilingual
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Customer Care Representatives. Working at home can be an ideal situation from saving you money on gas work clothes to allowing you to spend more (more...)
Company: mommy jobs online
Location: East Brunswick
Posted on: 03/26/2019

CDL-A Solo Company Truck Driver Jobs
Description: CDL-A Solo Company Truck Driver Jobs Founded and run by a family of drivers, we ve been pridefully rolling for close to 40 years, developing a family environment powered by truth and respect. Standing (more...)
Company: Pride Transport
Location: Camden
Posted on: 03/26/2019

Regional Truck Driver - 4 DAYS ON 3 DAYS OFF
Description: 888 707-7969 x103 Dozcon Staffing Overview: We are an employment agency that helps individuals find the right jobs to better their careers With years of experience,
Company: Dozcon
Location: Scranton
Posted on: 03/26/2019


Independent Contractor - Work from Home
Description: We are America's largest number one healthcare benefits provider, helping people save up to 80 on their
Company: Ameriplan
Location: Scranton
Posted on: 03/26/2019

Bilingual Customer Care - Hurricane Relief - Work From Home
Description: We have immediate openings for bilingual Customer Service Representatives to assist the thousands of Americans affected by the devastation of recent hurricanes and in need of emergency assistance, housing (more...)
Company: Mommy Jobs Online
Location: Camden
Posted on: 03/26/2019

Appointment Setting Work from Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: New Brunswick
Posted on: 03/26/2019

Email Marketing Specialist- Remote Work From Home
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Camden
Posted on: 03/26/2019

Data Entry Specialist - Work From Home
Description: Mommy Jobs Online is now recruiting Data Entry Specialists to work remotely. This is an entry level opportunity for the right person to work part or full-time to earn income. If you have clerical or administrative (more...)
Company: Mommy Jobs Online
Location: White Plains
Posted on: 03/26/2019

Work at Home Benefit Consultant
Description: Since 1992, our company is leading the way in consumers Driven Health care. Our company
Company: Ameriplan
Location: Camden
Posted on: 03/26/2019

Mortgage Protection Insurance
Description: Fresh, Exclusive Direct Mail Leads IN STOCK ALWAYS Buyers are Waiting to Hear from You WHAT IF What if we were able to supply you with an ongoing supply of exclusive direct mail leads in your area for (more...)
Company: National Direct Agents
Location: Bethlehem
Posted on: 03/26/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds