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IT Systems Engineer

Company: InnerCircle Technology Advisors Inc.
Location: New York
Posted on: May 19, 2019

Job Description:

About Us: We are a small but growing IT support and technology consulting firm seeking a full time employee as an--IT Systems Engineer. -- Note: Candidates MUST submit a resume in PDF format when applying. -- Job Description: The ideal candidate will be self-motivated, thorough, have strong communication skills, be able to take ownership of a problem and possess a desire to grow within our firm. You will be responsible for providing both a professional demeanor and a high level of service to our clients at all times. You will work closely with clients under the direction of managers and with other team members on day to day assignments and long term projects. While technical experience is important, we are just as concerned with good attitude and aptitude.-- In your role, you will be charged with the relay of complex technical ideas and concepts to business owners and various other "C-Level" executives. We are looking for someone who is prepared to commit themselves to our growing company where we strive to provide opportunities for advancement. -- Responsibilities: Supporting our clients via phone, email, remote login and/or on-site as necessary Working project and trouble tickets all the way through resolution or escalation Prompt and thorough documentation of all work via our ticketing system Installation, deployment, maintenance and configuration of Microsoft workstation operating systems and productivity software Maintenance and administration of Microsoft server operating systems and backend server components, including Active Directory, Exchange, SQL, etc... Maintenance and administration of servers, routers and networking equipment (switches, firewalls, routers, access points) Maintenance and administration of AWS, Azure, Box, Dropbox, G-Suite, Office 365, Salesforce, Single Sign-On Providers (SSO), etc...-- --Requirements: BA or equivalent 2+ years of experience in an IT support position in a professional environment with 20+ users Strong end user / workstation support experience Strong communication (written & verbal) and customer service skills Familiarity and understanding of RMM & PSA tools Familiarity and understanding of ITIL Best Practices Familiarity and understanding of networking technology and WAN/LAN networking. Ability to perform basic maintenance and configuration of switches, firewalls, routers, access points, etc... Familiarity and understanding of a Microsoft server environment. Experience with the maintenance and administration of Active Directory, Group Policy, File Servers, Hyper-V, MDT, SCCM, SQL Server, etc... Familiarity and understanding of business focused cloud applications. Experience with basic maintenance and administration of AWS, Azure, Box, Dropbox, G-Suite, Office 365, Salesforce, Single Sign-On Providers (SSO), etc... -- Benefits: Competitive salary Paid time off Healthcare and dental benefit plans FSA account options Long term disability insurance Commuter benefit plans

Keywords: InnerCircle Technology Advisors Inc., New York , IT Systems Engineer, Other , New York, New York

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