NewYorkRecruiter Since 2001
the smart solution for New York jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Whitestone
Posted on: June 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLSara on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, New York , Customer Solutions Tech Support, Other , Whitestone, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


HR Personnel Assistant NOW HIRING - No experience needed / Flexible Hrs
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly You will need to make outbound calls to jobseekers pertaining to joining (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/28/2019

Hicksville Physics Tutor Jobs - Hicksville
Description: Hicksville Physics Tutor Jobs Varsity Tutors has students in Hicksville looking for Physics tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized (more...)
Company: Varsity Tutors
Location: Hicksville
Posted on: 06/28/2019

Top Leaders Wanted
Description: Solid 24 year old company is seeking individuals with a desire to help others join our growing team Duties include but not limited to
Company: Shelton Career Center
Location: West Babylon
Posted on: 06/28/2019


VIRTUAL ASSISTANTS
Description: VIRTUAL ASSISTANTS Allvirtual assistantsget to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM 6PM each weekday. Starting base pay is 11/hr with (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 06/28/2019

Internet work from home call me
Description: A well made known healthcare company has been in business over 24 years is currently seeking
Company: Ameriplan
Location: White Plains
Posted on: 06/28/2019

HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: White Plains
Posted on: 06/28/2019

Work From the Comfort of Home!
Description: Want to spend more time with your children Need more funds for your golden years Entrepreneurial
Company: Prosperity Legacy
Location: Hicksville
Posted on: 06/28/2019

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Levittown
Posted on: 06/28/2019

Data Entry Specialist
Description: Are you in search of a legitimate work-at-home career Look no further than Mommy Jobs Online Great opportunity to work remotely as a Data Entry Specialist either part-time or full-time Compensation: (more...)
Company: Mommy Jobs On Line
Location: West Babylon
Posted on: 06/28/2019

Transcriptionist
Description: We are seekingTranscriptionistto join our remote team. Primary responsibilities include: - Editing all dictated letters, reports, and other documents received from
Company: Mommy Jobs Online
Location: Hicksville
Posted on: 06/28/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds