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IT Specialist-Mid-Level

Company: Sligo Software Solutions Inc.,
Location: New York
Posted on: August 17, 2019

Job Description:

Greetings from Sligo Software Solutions, Inc. !! SLIGO is an Software Development IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Healthcare, and Government. This is Venkat from SLIGO. We have a urgent requirement for IT Specialist-Mid-Level position with our client. Title IT Specialist-Mid-Level Location New york, New York Duration 24 Months Client NY State - OCFS Client ID HBITS-01-10026 Respond by 081419 Description Provide support for child welfare applications and initiatives. Duties Provide CONNECTIONS user support via in-person, email and telephone provide direct, on-site instruction to individual users and small groups provide instruction to newly released functionality deliver presentations to line staff conduct business process review monitor compliance with data entry requirements develop remedial steps to increase data entry compliance review training materials provide technical assistance with data warehouse Mandatory Requirements Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Experience (3+ Years) Requirements 60 months of experience supporting users of NYS CONNECTIONS. 60 months of experience providing IT support in in Child Welfare environment. 60 months of experience providing implementation support services for new application builds in a child welfare environment. 60 months of experience providing on-site user support for a large scale (15k + users) distributed application 60 months of experience in change management planning and implementing change 60 months of experience in providing user training or technical assistance in a child welfare environment. Bachelor's Degree

Keywords: Sligo Software Solutions Inc.,, New York , IT Specialist-Mid-Level, Other , New York, New York

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