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Switchboard Operator

Company: Williams Lea
Location: New York
Posted on: November 11, 2019

Job Description:

??? * Answer telephones in Message Center utilizing a multi-line phone system.??? * Utilize appropriate logs for tracking issues with calls.??? * Maintain phone lists as per procedure.??? * Handle additional projects as assigned. Handle sensitive and/or confidential documents and information.??? * Communicate with manager and client on job or deadline issues??? * Ensure that request tickets are properly filled out before beginning work.??? Complete various tasks as specified per request.??? Notify appropriate staff when calls are processed incorrectly.??? Troubleshoot basic equipment problems. Place service calls when needed.??? Assist in training new hires.??? Adhere to Williams Lea policies in addition to client site policies.??? Use equipment and supplies in a cost efficient manner.??? Answering and transfer calls on a multi phone system??? Experience in handling multiple tasks

Keywords: Williams Lea, New York , Switchboard Operator, Other , New York, New York

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