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Client Relations Associate

Company: Diamonds International
Location: New York
Posted on: November 11, 2019

Job Description:

Client Relations Associate
-Initiate phone calls with customers to ensure product satisfaction-Email communication with clients regarding questions, promotions, concerns, or satisfaction with the brand-Ensure their assigned clients are satisfied with the product(s) they purchased-Answer client questions related to upcoming purchases or current purchase-Resolve issues in a variety of ways using best judgement and teamwork-Identify sales opportunities for current VIP clients-Up-Sell the product that the client previously purchased
Requirements:-Fluent in English-Excellent customer service skills-Great communication skills-Self starter-Problem solving skills-Proficient in Microsoft Word, Outlook, and Excel-Experience in Luxury goods and/or Jewelry is preferred

Keywords: Diamonds International, New York , Client Relations Associate, Other , New York, New York

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