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IT Helpdesk Support

Company: HumanEdge
Location: New York
Posted on: November 11, 2019

Job Description:

IT Helpdesk Support needed for a contract position in New York City for a local healthcare organization. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone.Train computer users. Respond to email messages for customers seeking help.Ask questions to determine the nature of the problem.Walk customers through the problem-solving process. Install, modify, and repair computer hardware and software.Clean up computers.Run diagnostic programs to resolve problems.Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Strong customer service skills Experience with IT, Computer Science and computer hardware Some accounting experience or coursework would be ideal. Strong verbal and written communication skills INDNYC

Company Description:

At HumanEdge, we create great hiring experiences for candidates and clients alike. We do it by applying our skills, energy, integrity and understanding of both individual needs and market forces to make the right match for all types of positions, including traditional contract assignments, career-changing direct searches, and freelance gigs. We know that you---re more than a skill set and cluster of job experiences ------ you---re a whole person with big dreams and ambitions. When you work with us, you partner with a firm committed to helping drive your success with ongoing support, guidance, and tangible opportunities. For over 30 years we've helped candidates like you make the right move in a wide array of industries and variety of positions

Keywords: HumanEdge, New York , IT Helpdesk Support, Other , New York, New York

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