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Container Dispatcher

Company: Uncommon Carrier, Inc.
Location: Kearny
Posted on: October 19, 2020

Job Description:

Container Dispatcher

The Intermodal Dispatcher is primarily responsible for scheduling drivers to pick up and deliver loads to customers. The Dispatcher coordinates shipments in the safest, most cost-effective manner while determining the best delivery methods and value for the customer. This person has excellent communication skills and is in constant contact with drivers, providing direction regarding load limits, types, locations, and times. The Dispatcher is key to resolving issues with weather conditions, driver incidents, and is knowledgeable in local, state, and federal transportation regulations. Candidate must have experience in a drayage company that has serviced the Port of New York / New Jersey container terminals

Essential Duties and Responsibilities

  • Route drivers utilizing Profit Tools and tablet application. Plans and routes drivers accordingly based on delivery time, cargo type, etc.
  • Communicate routing plans with drivers
  • Utilize GPS technology to assist in identifying ETA of deliveries and cargo
  • Identify traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
  • Communicate with drivers and warehouses concerning shipment activities
  • Create shipping documents as needed for deliveries (I.e. delivery orders, route schedules, etc.)
  • Rectifies yard checks
  • Dispatch road service on an as needed basis
  • Responsible for obtaining replacement tractors when needed
  • Checks and responds to incoming email and replies as appropriate
  • Ensure equipment is being properly maintained and serviced
  • Monitors driver whereabouts at all times
  • Cultivates strong relationships with drivers
  • Strives to ensure on-time appointments and fosters driver accountability
  • Communicates with Logistics Coordinators and/or customers regarding any issues with appointment times or scheduling conflicts
  • Updates accessorial charges as needed to ensure correct invoicing
  • Works with other departments as necessary to ensure smooth, safe, efficient operations
  • Routes container/trailer drivers for the next day, confirms their start times, and emails the information to the customer
  • Confirms vessel openings for export shipments
  • Provides load sheets, any return information, inbound delivery bills, and LTL strip sheets to the warehouse in an accurate and timely manner
  • Ensures that all hazardous shipments are prepared properly (such as attaching an orange tag to all hazardous shipments)
  • Fosters driver accountability
  • Adheres to the teamwork core value to facilitate the next morning s team tasks
    Reporting Structure
    • The Dispatcher reports directly to the Transportation Manager.
      Job Requirements:
      • 3 years of experience in dispatch experience with strong preference given to a warehouse/manufacturing environment
      • Experience in Profit Tools dispatching software
      • Excellent communications skills; must be able to listen to and speak with people by radio and phone and communicate clearly and effectively
      • Ability to remain calm in stressful situations
      • Dependability is a must
      • High School diploma or Equivalent (GED) with an Associate s degree preferred
      • Knowledge of Microsoft Outlook and familiarity with transportation management systems, preferably Profit Tools
      • Knowledge of DOT, state, and federal transportation regulations
      • Strong interpersonal skills; tactful, patient, and courteous when dealing with drivers, customers, and other stakeholders
      • Strong problem-solving and analytical skills; ability to intelligently prioritize tasks on the fly in stressful situations
      • Ability to multi-task in a dynamic environment
      • Ability to work successfully with drivers and provide them with the proper tools to do their jobs
        Apply Online Below

Keywords: Uncommon Carrier, Inc., New York , Container Dispatcher, Professions , Kearny, New York

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