Systems Administrator/Analyst

Company: Centers Plan for Healthy Living
Location: Staten Island
Posted on: January 15, 2021

Job Description:

Systems Administrator/AnalystStaten Island, NY, USA Req #284 Tuesday, January 5, 2021Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.JOB SUMMARY:Responsible to maintain, upgrade and provide support for the software and networks of Centers Plan for Healthy Living (CPHL) core systems (e.g., Medical Management, Claim, Data Warehouse, etc.). Review and resolve staff issues related to applications. Analyze incoming requests for system enhancements. Enhance systems to meet business needs.PRIMARY RESPONSIBILITIES:* Manage system infrastructure including databases, networks, and other software and hardware.* Communicate technical concerns and solutions to many different people with varying degrees of technical knowledge, as well as work with individuals in all departments to help solve their technical issues.* Analyze incoming requests, gather business requirements, create specification documentation and implement systems solutions, such as, but not limited to the following.* System interfaces* System configuration* File transfers* Web portal interfacing* Data warehouse solutioning* Report development* Provide application support and trouble shoot incoming issues, determine root cause of the issue and participate in the development of the solution.* Liaison with vendors for application issues.* Lead other Business/Systems Analyst in the execution of various projects.* Track and trend issues for effective resolution and to identify underlying systemic causes.* Participates in standing meetings as necessary, including but not limited to data warehouse, medical management system, claims system and team building.* Performs other duties and special projects as assigned by manager.EDUCATION AND EXPERIENCE:EducationRequired: BA/BS degree in Information Systems or equivalent IT experiencePreferred:Type of ExperienceRequired:-- 5+ years of IT experience-- 2+ years experience as a system administratorPreferred: Healthcare experience preferably in a Medicaid/Medicare, MLTC environmentSpecific Technical SkillsRequired:* T-SQL* SQL Server Administration* SQL Server Management Studio* SQL Server Reporting Services* SQL Server Integration Services* SQL Server Analysis Services* Visual Studio Data Tools 2015* ASP .net webforms* C#-- Proficiency with MS applications, including but not limited to Word, Excel, Outlook, Power Point, Project and Access-- Strong telephonic and customer service skillsPreferred:-- VB.Net-- HTMLCertifications/Licensure:Required: n/aKnowledge and Skills:-- Expert knowledge of system administration techniques-- Effective presentation skills-- Excellent verbal and written communication skills-- Must be able to participate in meetings with all levels of management within the organization-- Detail oriented, excellent follow up-- Ability to multi-task in a fast paced environment-- Must be service oriented, quick learner, team player-- Appreciation of cultural diversitySCOPE INFORMATION# Direct Reports: n/aPHYSICAL REQUIREMENTS:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.Other details* Pay TypeSalary

Keywords: Centers Plan for Healthy Living, New York , Systems Administrator/Analyst, Professions , Staten Island, New York